Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
Generic

Jonatan Jose Nadal

Santo Domingo Este,32

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Teleperformance
08.2021 - Current
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Consulted with customers to resolve service and billing issues.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Education

High School Diploma -

Horizonte Dominicano School
07-2021

Skills

  • Problem-Solving
  • Collaboration
  • Critical Thinking
  • Problem Resolution
  • Research
  • Task Prioritization

Languages

Spanish
First Language
English
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
Russian
Beginner (A1)
A1

Custom

  • I'm really into languages, books, and learning new things. But I'm also a big fan of computer science and programming. I love the challenge of coding and how it lets me bring ideas to life. Whether I'm studying a new language, diving into a book, or working on a coding project, I'm always hungry for more knowledge and new experiences. It's all about exploring and discovering what the world has to offer.

Timeline

Customer Service Representative

Teleperformance
08.2021 - Current

High School Diploma -

Horizonte Dominicano School

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Jonatan Jose Nadal