John Roman
Santo Domingo Este
Summary
I am a college student. I value efficiency and punctuality. I have acquired skills such as basic computer skills, fluency in English and Spanish, and customer service skills. I am open to new experiences in a work environment because I believe I can contribute to the company and to my personal growth.
Overview
3
3
years of professional experience
Work History
Advisor 1, Customer Service
Concentrix
08.2023 - Current
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
Assistant Store Manager
Bars & Pins Silvan SRL
01.2022 - 05.2022
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Rotated merchandise and displays to feature new products and promotions.
Painter/Construction Worker
SS Enterprise Painting Inc.
08.2021 - 11.2021
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
Education
Bachelor of Arts - Sound Engineering
Istituto Tecnologico De Las Americas
La Caleta, Santo Domingo Este08-2026
High School Diploma -
Colegio Adventista Ozama
Santo Domingo Este, Dominican Republic08-2021
Skills
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
Timeline
Advisor 1, Customer Service
Concentrix
08.2023 - Current
Assistant Store Manager
Bars & Pins Silvan SRL
01.2022 - 05.2022
Painter/Construction Worker
SS Enterprise Painting Inc.
08.2021 - 11.2021
Bachelor of Arts - Sound Engineering
Istituto Tecnologico De Las Americas
High School Diploma -
Colegio Adventista Ozama
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