Johans Herrera
Santo Domingo,Dominican Republic
Summary
Experienced Account Manager combining extensive experience in account management, Project Management, Logistics, Procurement, and Supply Chain supply chain planning with a strong background in managing key accounts across North America and Europe, excelling in building and maintaining robust client relationships that drive customer satisfaction and business growth. Skilled in leading cross-functional teams to implement cost-saving initiatives and optimize operational efficiency within fast-paced environments, and has a history of implementing innovative procurement strategies that significantly enhance costeffectiveness and operational resilience.
Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
24
24
years of professional experience
29
29
years of post-secondary education
Work History
Account Manager
Hayco Manufacturing, LTD
09.2022 - 09.2025
- Lead the development and execution of Cost saving projects with functional areas.
- Develop and implement strategic account plans to achieve sales targets across North American and European markets.
- Coordinate with cross-functional teams to ensure timely delivery of products and services, enhancing customer satisfaction.
- Conduct regular business reviews with key clients to discuss performance metrics and future business opportunities.
Senior Buyer/Planner
Medtronic
Santo Domingo, DR
05.2017 - 06.2022
- Complete purchase requests by converting purchase requisitions to purchase orders.
- Elaboration of the MRO Budget and ensure monthly compliance based on business needs.
- In sources, Outsources, and monitors materials through inventory and production processes.
- Elaborate and analyze reports for Supply risk assessment and communicate disruptions in Supply chain, Production and warehouse.
- Coordinate saving costs projects for procurement or indirect purchasing.
- Coordinate new component, spec changes and related requirements from engineering and production specifications.
- Utilized expertise and established supplier relationships to average a 5% annual cost savings with key suppliers.
- Develop low cost sourcing strategies and contract negotiation saving $120K/ year by quoting and qualifying assembly and kit with new vendor.
Senior Planner
Medtronic
Santo Domingo, DR
04.2014 - 05.2017
- Actively participate in cost reduction and risk mitigation projects as well as prepare and present project updates.
- Develop monthly supply plan on finished goods and components for manufacturing SIMA Facility.
- Provide long range forecast to production requirements and short-term priorities.
- Plan and control the supply chain to meet and exceed KPI's relating to Customer Service, inventory levels and forecast variance.
- Analyzed shipment history to drive forecast accuracy to below 40%, achieved 99% case fill and maintained inventory levels to support working capital objectives.
- Reduced daily backorders to less than 15 items.
Project Lead Supply Chain
Edwards Lifesciences
Haina, San Cristobal
03.2013 - 04.2014
- Ensure Planning, executing and promoting activities that a project undertakes.
- Define roles and staffing needs, and to reach commitment on staffing and deliverables.
- Lead the design, planning and execution validation activities and Identify key companies required to position for industry adoption.
- A Service Level of 100% was achieved with interplant sales to Japan within 2 months of hired, MRP/CRP implementation lower than budget and delivered on time.
Import/ Export Compliance Auditor
Johnson & Johnson
Skillman, New Jersey
11.2011 - 03.2013
Senior Planner
Edwards Lifesciences
Haina, San Cristobal
04.2007 - 06.2011
Buyer
Cardinal Health Ltd
Zona Franca Las Americas
11.2004 - 04.2007
Logistic Analyst
Centro Cuesta Nacional (CCN)
Distrito Nacional
06.2001 - 10.2004
Education
CPIM (Certified Production Inventory Management) -
APICS
09.2020 - 02.2030
Scrum Master -
Avalara Institute
05.2022 - 02.2030
Lean Six Sigma Green Belt -
Six Sigma Global Institute
01.2018 - 02.2030
Master - Business Management
Universidad APEC
Santo Domingo, Distrito NacionalPost Degree - Productivity and Quality Management
Instituto Técnologico de Santo Domingo
Santo DomingoBachelor's Degree - Industrial Engineering
Universidad Nacional Pedro Henríquez Ureña
Santo DomingoSkills
- MS Office (Excel, Word, Power Point)
- ERP Systems/ERP platforms (SAP, Mapics, etc)
- Project Management
- Power BI
- BPCS
- AS400
- JDE
- Agile
- Jira
- SAX
- CRM
- Scrum
- B2B
- SAP
Timeline
Account Manager
Hayco Manufacturing, LTD
09.2022 - 09.2025
Scrum Master -
Avalara Institute
05.2022 - 02.2030
CPIM (Certified Production Inventory Management) -
APICS
09.2020 - 02.2030
Lean Six Sigma Green Belt -
Six Sigma Global Institute
01.2018 - 02.2030
Senior Buyer/Planner
Medtronic
05.2017 - 06.2022
Senior Planner
Medtronic
04.2014 - 05.2017
Project Lead Supply Chain
Edwards Lifesciences
03.2013 - 04.2014
Import/ Export Compliance Auditor
Johnson & Johnson
11.2011 - 03.2013
Senior Planner
Edwards Lifesciences
04.2007 - 06.2011
Buyer
Cardinal Health Ltd
11.2004 - 04.2007
Logistic Analyst
Centro Cuesta Nacional (CCN)
06.2001 - 10.2004
Master - Business Management
Universidad APEC
Post Degree - Productivity and Quality Management
Instituto Técnologico de Santo Domingo
Bachelor's Degree - Industrial Engineering
Universidad Nacional Pedro Henríquez Ureña