Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Joha Fernando Rodriguez Garcia

Santiago de los Caballeros

Summary

Accomplished Banker and Operator with a proven track record at Vimenca WesternUnion, adept in cash management and fostering customer satisfaction. Excelled in roles requiring creative thinking and exceptional customer service, significantly enhancing team efficiency and safety standards. Skilled in money transfers and mentoring peers, demonstrating a unique blend of technical and interpersonal abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Banker

Vimenca WesternUnion
01.2021 - 10.2024

Send money to other countries and pay remittances sent from abroad as domestic

  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.

Operator

Five Star Enterprises
01.2020 - 12.2021
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.

Education

High School Diploma -

Liceo Burende La Penda
Burende La Vega
06-2019

Skills

  • Customer service
  • Cash handling
  • Creative thinking
  • Cash management
  • Money transfers
  • Customer Service-oriented

Certification

  • English advanced level
  • Spelling and writing

Languages

Spanish
Native language
English
Upper intermediate
B2

Timeline

Banker

Vimenca WesternUnion
01.2021 - 10.2024

Operator

Five Star Enterprises
01.2020 - 12.2021

High School Diploma -

Liceo Burende La Penda
Joha Fernando Rodriguez Garcia