Summary

Overview

Work History

Education

Timeline

William Blood

Interlachen,FL

Summary

High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.

Overview

years of professional experience

Work History

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01.2026 - 01.2028

Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.

Warehouse Associate

Beck Automotive Group

Palatka, FL

06.2022 - 11.2024

Used pallet jacks to move items to and from warehouse locations.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Examined packages and goods for damage and notified vendors of replacement needs.
Processed requests and supply orders and pulled materials to successfully prepare orders.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
Collected stock location orders and printed requests to maintain inventory control.
Filed requisitions for out of stock items and supplies.

CAREGIVER

Client Directed Care

Vero Beach, FL

02.2011 - 11.2024

Assisted with adequate nutrition and fluid intake.
Planned, prepared and served meals and snacks according to prescribed diets.
Cleaned and organized patients’ living quarters.
Provided transportation, assistance and companionship to clients.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
Comforted patients and provided them with reassurance and encouragement.

Freight Team Associate

Home Depot

Palatka, FL

02.2020 - 06.2022

Transported pallets of inventory items using forklift, observing safety rules in operating heavy equipment.
Received freight shipments at loading dock and ground-level bays, guiding truck drivers to doorways, installing ramps and providing dollies when necessary.
Used boards and pallets to stack freight at designated locations.
Assisted in training new warehouse employees.
Transported freights using forklifts, pallet jacks and reach trucks.
Inspected and reported or repaired damaged cargo.
Advised on design of merchandise displays, providing recommendations on ease of transportation and accommodating product durability and stacking properties.
Reported errors or discrepancies in shipment quantities or contents to supervisors, recommending further investigation in case of suspected theft or policy violation.
Eliminated safety hazards in loading and work areas, removed physical obstructions to truck access and identified slick or icy surfaces and precarious stacking or positioning.

Shipping

Lawmen's and Shooters' Supply Inc

Vero Beach, FL

11.2017 - 02.2020

Stacked and transported all overstock to storage areas.
Loaded products weighing up to 2000 pounds onto trailers for delivery.
Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate.
Unloaded cargo from truck with hand trucks, forklift and pallet jacks .
Reported inventory balances and cycle counts in both the ERP and WMS systems.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
Inspected product load for accuracy and safely transported it around the warehouse.

CUSTOMER SERVICE ASSOCIATE III

LOWES Home Improvement

VERO BEACH, FL

07.2013 - 05.2018

Answered customers’ questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.
Educated customers on product and service offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Informed customers about all product lines and services offered by the company.
Processed all sales transactions accurately and in a timely fashion.
Unloaded trucks, stocked shelves and transported merchandise out on the floor for customers.
Organized and located inventory and updated store spreadsheets.
Printed various labels and tags for all merchandise.
Displayed the appropriate signage for products and sales promotions. Arranged items in favorable positions and areas of the store for optimal sales.

Lawn Care Tech

Seascape Lawn Care

Coventry, RI

03.2010 - 02.2011

Applied the correct amount of pesticide and fertilizer on customers lawns.
State of Rhode Island commercial Pesticide License # 2346
Worked flexible schedule to accommodate changing customer levels.
Listened to customer needs and preferences to provide accurate advice.