Joanne Robelin
La Romana
Summary
To effectively implement my knowledge and experience acquired, to achieve successful production in my assigned area.
Overview
23
23
years of professional experience
Work History
Wedding Event Coordinator
Palladium hotel group
Bavaro
11.2022 - Current
- Collaborated with brides, grooms and families to plan weddings according to their wishes.
Developed and managed budget plans for weddings.
Organized meetings with clients prior to the event to discuss final details and answer any questions.
Oversaw catering services during events to ensure high quality presentation of food.
Supervised on-site set up and tear down of equipment.
Analyst Intern
Synergies
La Romana
10.2019 - 11.2022
- Compiled reports outlining financial information such as income, assets and liabilities for business leaders to review for decision-making.
Guest Relations Officer
Be Live hotel Canoa
La Romana
02.2016 - 10.2019
- Investigated guest complaints and applied critical judgment to promote prompt resolution.
Guest Relations Officer
Hotel Complex: Bahia principe El Portillo de Las Terrenas
Las Terrenas
01.2012 - 01.2015
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Guest Relations Officer
Hotel Complex: Iberostar Bayahibe- Bavaro, Caribe Princess:Bavaro
01.2008 - 01.2011
- Maintained guest satisfaction and loyalty demonstrated through multiple online reviews.
Sales Agent
Metamarphosis Spa Center
La Romana
01.2006 - 01.2007
- Participated in trade shows and other events to promote our products and services.
- Identified customer needs by asking questions and advising on best solutions.
Sales Officer
vacation club
Juan Dolio, Bayahibe y Bavaro
01.2003 - 01.2005
- Building relationships with key customers through direct contact during meetings. Adjusting sales techniques based on customer interactions and feedback.
Language Teacher
Several Institute in La Romana
La Romana
01.2002 - 01.2004
- Created and led strengths-based and engaging class that equipped adult students with skills and confidence to learn English using interactive, culturally responsive curriculum.
Education
International Certification Wedding Planning -
Inibep Institut
Online08-2024
Italian -
Instituto New System
La Romana01.2005
Company management module - Management
Mejia Institute
La Romana01.2001
French -
Intitut Francais D’ Haiti
Haiti01-1998
High School Diploma -
Gerard Gourgues College
Haiti01-1998
Skills
- Excel
- Word
- Power Point
- Windows 10- 11
- Event planning
- Public relations
- Conflict resolution
- Microsoft office
- Time management
- Guest services
Office Skills
- Excel
- Word
- Power Point
- Windows vista
- Windows xp
- Windows 7
Personal Information
- ID Number: 026-0136144-3
- Place of Birth: Haití
- Date of Birth: 06/06/79
- Nationality: Haitiana
- Marital Status: Soltera
Katherine Galves
Phone: 809-609-3435
Julian Herrera
Phone: 829-276-5425
Timeline
Wedding Event Coordinator
Palladium hotel group
11.2022 - Current
Analyst Intern
Synergies
10.2019 - 11.2022
Guest Relations Officer
Be Live hotel Canoa
02.2016 - 10.2019
Guest Relations Officer
Hotel Complex: Bahia principe El Portillo de Las Terrenas
01.2012 - 01.2015
Guest Relations Officer
Hotel Complex: Iberostar Bayahibe- Bavaro, Caribe Princess:Bavaro
01.2008 - 01.2011
Sales Agent
Metamarphosis Spa Center
01.2006 - 01.2007
Sales Officer
vacation club
01.2003 - 01.2005
Language Teacher
Several Institute in La Romana
01.2002 - 01.2004
International Certification Wedding Planning -
Inibep Institut
Italian -
Instituto New System
Company management module - Management
Mejia Institute
French -
Intitut Francais D’ Haiti
High School Diploma -
Gerard Gourgues College
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