Jessica Molinar
Portsmouth ,VA
Summary
Results-driven professional with extensive experience in customer service and a background as a phlebotomist and assistant manager. Proven ability to deliver exceptional support and build strong client relationships. Seeking a remote position to leverage my skills in a dynamic virtual environment. Committed to excellence and dedicated to enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Assistant Manager/Lead Esthetician
NovaMedsculpt
Reston, VA
08.2022 - 05.2024
Lead Medical Esthetician:
- Conducts aesthetic treatments including PRP micro-needling, CoolSculpting,Cavitation, BTL Emsculpt, Neo Emsculpt and Radio frequency.
- Conducted consultations for body and facial.
- Developed protocols and treatment plans to enhance spa revenue generation.
Assistant Manager:
- Assists in managing daily operations in a medical spa.
- Oversees staff scheduling, training, and customer service.
- Assisted in growing social media presence by promoting specials and sales to increase engagement and drive revenue.
Phlebotomist/ IV Therapist
Performs precise blood draws and sample collections.
Administers IV therapies and monitors patient responses.
- Educates patients on treatment benefits and risks.
- Upholds high standards of patient care and safety.
Master Esthetician
Hand And Stone
Reston, VA
03.2022 - 09.2022
- Performed skin analysis and facial treatments, including microdermabrasion, chemical peels, and laser hair removal.
- Provided consultations to clients regarding skin care products and services.
- Demonstrated knowledge of anatomy, physiology, dermatology and esthetics.
- Built strong relationships with customers through excellent customer service.
- Identified needs of customers promptly and efficiently.
Brow Expert
Ulta Salon and Cosmetics
Leesburg, VA
11.2021 - 03.2022
- Built customer loyalty by engaging with and identifying product needs of customers.
- Stayed up to date on modern eyebrow trends and new techniques.
- Educated clients on at-home brow upkeep and sold Benefit brow products to increase salon revenue by 144%.
- Second place in district for hitting over goal on A launch product.
- Demonstrate and selling Benefit products and performing short service including eyebrow, facial waxing, and tint.
Education
Phlebotomist/ IV Therapist -
Northwest Phlebotomy School
08-2022
Master Aesthetician -
The Chrysm Institute of Esthetics
06-2020
EMT/Generals -
John A Logan College
11.2014
High School Diploma -
Carbondale Community High School
05.2010
Skills
- Staff scheduling
- Customer service
- Patient education
- Social media marketing
- Relationship building
- Team leadership
- Attention to detail
- Problem solving
- Operational management
- Consulting
- Policy administration
- Sales strategies
- Business administration
- Orientation and training
- Sales growth
- Employee engagement
- Conflict resolution
- Employee supervision
- Reporting and documenting
- Customer service and satisfaction
- Multitasking and organization
- Adaptability and flexibility
References
Gaby Pena
NovaMedsculpt Manager
Cell : (703)678-7245
Lia Driscoll
Teacher
Cell : (618)201-9111
Christal Golston
NovaMedsculpt Owner
Cell : (202) 412-5722
Name
My name is Jessica, inspired by a meaningful moment in my family's history. A nurse gifted my mother a book during her pregnancy, and the name of the main character was Jessica. This unique origin story reflects the importance of connections and the impact of small gestures, which resonate with my values.
Personal Information
Experience
I began my career as a waitress and bartender, gaining valuable experience in customer service and sales within the retail environment. Over time, I discovered my passion for skincare, which propelled me to advance my career. Through hard work and dedication, I worked my way up to the position of assistant manager. My ambition and drive motivate me to continually seek opportunities for growth, and I believe that there are no limits to what I can achieve.
Education and Training
I began my educational journey in Emergency Medical Technology, which laid a strong foundation in healthcare. Subsequently, I pursued my passion for skincare by becoming a licensed aesthetician, where I honed my skills in client care and beauty treatments. To further enhance my expertise and contribute to my workplace, I became a certified phlebotomist and IV therapist. This additional training allowed me to drive sales and improve service offerings at the medical spa where I worked. My dedication and initiative led to the development of successful programs that ultimately positioned me as an assistant manager. I am eager to continue my professional growth and explore new opportunities.
Timeline
Assistant Manager/Lead Esthetician
NovaMedsculpt
08.2022 - 05.2024
Master Esthetician
Hand And Stone
03.2022 - 09.2022
Brow Expert
Ulta Salon and Cosmetics
11.2021 - 03.2022
Phlebotomist/ IV Therapist -
Northwest Phlebotomy School
Master Aesthetician -
The Chrysm Institute of Esthetics
EMT/Generals -
John A Logan College
High School Diploma -
Carbondale Community High School