Jesse Cohn
Sebastopol,CA
Summary
Veteran business consultant and customer service expert responsible for over 100M in B2C transactions in 15 years of professional sales experience. Top performing leader in operations management with a proven track record in lifting operational efficiency and increasing top line revenue and gross profit margins.
Overview
21
21
years of professional experience
Work History
Operations Manager
Sidecar Tours, Inc.
06.2024 - Current
- August FY '25 160% revenue increase
- Responsible for 500k in gross revenue and operations.
- Increased average customer rating score from 3 to 5 Stars on leading platforms.
- Onboard, train and manage team of 15 representatives
Event Operations Manager
Boom Festival
04.2021 - 05.2024
- July FY '23 Top Performer
- Managed 13M event production budget
- Contributed 60M in gross transaction volume
- Increased YoY attendance by 50% from 2021 to 2023
Event Operations Manager
Symbiosis Events
03.2005 - 12.2020
- July FY '20 Top Performer
- Managed 10M event production budget
- Contributed 40M in gross transaction volume
- Increased YoY attendance by 150% from 2005 to 2017
Education
B.A. - Psychology
University of North Carolina at Chapel Hill
01.1998
Awards and Recognition
- 08/01/25, 160% revenue increase, Sidecar Tours, Inc.
- 07/01/23, Top Performer, Boom Festival
- 07/01/20, Top Performer, Symbiosis Events
Sales Skills And Tools
- CRM: Salesforce, Hubspot
- Engagement: Salesloft, Groove, Outreach
- Conversation and Forecasting: Clari, gong.io
- Prospecting: apollo.io, Zoominfo, LinkedIn Sales Navigator
- Dialing and Calling: Orum, Nooks
- Outbound prospecting: Cold calling, Email marketing
- Lead list building
- Social Selling
- Discovery calls
- Pipeline generation
Timeline
Operations Manager
Sidecar Tours, Inc.
06.2024 - Current
Event Operations Manager
Boom Festival
04.2021 - 05.2024
Event Operations Manager
Symbiosis Events
03.2005 - 12.2020
B.A. - Psychology
University of North Carolina at Chapel Hill
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