Jeremy Gomez
Santiago De Los Caballeros
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced customer support and leader with over 4 years of experience in call center industry and graphic design. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
QA/UW Team Lead
Clarity
03.2022 - Current
- Documented nonconforming material and reported to appropriate team leaders for review and assessment.
- Supported quality control assessments on manufacturing floor.
- Advised and led process improvement team with deliberation, leadership and strategic planning.
- Adapted procedures to mitigate issues and improve deficiencies.
Graphic Designer
Freelancer
01.2021 - Current
- Developed creative design for print materials, brochures, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
- Completed final touches for projects such as images sizes and font selection.
- Designed website layouts, templates and unique branded looks.
- Put together videos for social media, advertising and informational purposes.
- Created designs and collaborated with technical team to complete projects.
- Designed creative digital displays used in on-line advertising for local businesses.
Education
Marketing - Business
Pontifica Universidad Catolica Madre Y Maestra
Santiago De Los Caballeros12.2023
High School Diploma -
Instituto De Estudios Avanzados
Santiago De Los Caballeros08.2017
Skills
- Lead Prospecting
- Lead Generation
- Lead Identification
- Lead Investigations
- Lead Management
- Troubleshooting and QA
- Rough Sketching
- Presentation Planning
- Concept Development
- Illustration and Design
- Design Mockups
- Digital Image Generation
Spanish
Native
Languages
Spanish
Native language
English
Proficient
C2
Timeline
QA/UW Team Lead
Clarity
03.2022 - Current
Graphic Designer
Freelancer
01.2021 - Current
Marketing - Business
Pontifica Universidad Catolica Madre Y Maestra
High School Diploma -
Instituto De Estudios Avanzados
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