Jeldry Fernando Pozo

I have been passionate about technology since childhood and am enthusiastic about learning new things. I am kind, humble, and highly open to working as part of a team. With over two years of experience as an IT Analyst, I have successfully managed multiple accounts using Office 365, Azure, and other tools.

I am skilled at prioritizing tasks, possess strong communication skills, and deliver excellent customer service. My exceptional support abilities and problem-solving skills enable me to provide effective solutions and maintain high customer satisfaction.