Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Accomplishments
Work Availability
Affiliations
Work Preference
Quote
Software
Languages
Interests
Websites
Timeline
Generic
Jean Baptiste Hantz-Robert

Jean Baptiste Hantz-Robert

Santiago,DR

Summary

Dynamic professional with a proven track record at D Elegance Rent a Car, excelling in IT support and management. Leveraging expertise in Adobe Creative Suite and exceptional communication skills, I designed engaging learning materials as an English teacher, enhancing student performance and fostering a collaborative learning environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Technical Support Executive

D Elegance Rent a Car
Santiago DR, San
01.2021 - Current
  • Maintained records of data communication transactions, problems, and remedial actions or installation activities.
  • Provided guidance on best practices for using different applications related to the product and service being supported.

United Nearshore Operations (UNO)
01.2016 - 01.2017
  • Directed sales management strategies to achieve quarterly revenue targets.
  • Implemented technology solutions to support business objectives and streamline processes.
  • Trained staff on IT systems, improving overall technical proficiency.
  • Managed vendor relationships to optimize service delivery and cost-effectiveness.

English teacher

Wonderful English Institute
01.2006 - 01.2009
  • Designed clear and creative learning materials to promote student engagement in pronunciation exercises.
  • Assessed student performance through tests, quizzes, and other forms of assessment.

Sky FM, Radio
01.2006 - 01.2007
  • Created engaging and entertaining radio content to attract diverse audiences.
  • Conducted interviews with guests to enrich programming quality.
  • Interacted with listeners to foster community engagement and feedback.
  • Collaborated with producers and team members to enhance show production.

Education

Telematics Engineering -

Pontificia Universidad Católica Madre Y Maestra (PUCMM)
Santiago De Los Caballeros
04-2017

Graphic Design -

Pontificia Universidad Católica Madre Y Maestra (PUCMM)
Santiago De Los Caballeros
02-2017

Telecommunication Systems -

Haiti Tec
Haiti, W.I
01.2010

Secondary school -

Centre De Formation Classique (CFC)
Haiti, W.I
01.2006

Skills

  • Adobe Creative Suite
  • Typing proficiency 160 wpm
  • Internet research
  • Software development
  • IT support and management
  • Microsoft Office Suite

Certification

  • Telecommunication License
  • Graphic Design Diploma

Languages

6,C2,6,C2,6,C2

References

Elvis Burgos, 809 9697529

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 12 staff members.
  • Collaborated with team of 4 in the development of rural.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Blanc Entertainment
  • AEHPS Community

Work Preference

Work Type

Full TimePart Time

Work Location

RemoteOn-Site

Important To Me

Career advancementCompany CultureWork from home optionHealthcare benefitsPersonal development programsFlexible work hoursWork-life balanceTeam Building / Company Retreats

Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Software

Adobe Packages

Office

Languages

French
Native language
Spanish
Proficient (C2)
C2
English
Proficient (C2)
C2
Creol
Advanced (C1)
C1

Interests

Grow Community

Timeline

Technical Support Executive

D Elegance Rent a Car
01.2021 - Current

United Nearshore Operations (UNO)
01.2016 - 01.2017

English teacher

Wonderful English Institute
01.2006 - 01.2009

Sky FM, Radio
01.2006 - 01.2007

Telematics Engineering -

Pontificia Universidad Católica Madre Y Maestra (PUCMM)

Graphic Design -

Pontificia Universidad Católica Madre Y Maestra (PUCMM)

Telecommunication Systems -

Haiti Tec

Secondary school -

Centre De Formation Classique (CFC)

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Jean Baptiste Hantz-Robert