Jayden Taylor
Germantown,MD
Summary
Throughout my career I've come to appreciate the importance of a performance driven mindset. My job history has placed an emphasis on client relations and consistent positive work ethic by assessing personal statistics and setting goals. Over the years I've built a strong resilient attitude by maintaining my composure through a variety of one off situations. I believe strongly that self motivation and initiative directly impact personal/career growth, and enjoy providing and receiving constructive criticism to foster a growth oriented environment. The mental strength to appreciate and learn from other perspectives in the sales field is an incredibly valuable asset. I've made it a staple in my personal and professional life to be punctual, accountable, organized, communicate effectively and carry out my tasks to the best of my abilities. I've always had an energetic and outgoing personality, working great with teams to bring my coworkers together with my positive outlook. Whether it be in retail or in-home sales, maintaining the integrity and standards of the companies I've worked for is at the core. I enjoy the dynamic art of salesmanship and look forward to showing my potential and the incredible atmosphere I will contribute to the team. Thank you for taking the time to read this and I hope to hear from you!
Overview
11
11
years of professional experience
Work History
Security Alarm Technician
SafeStreets USA LLC
Rockville, MD
11.2022 - 07.2024
- Trained customers on how to properly operate their new or upgraded security alarm system.
- Programmed command control panels and associated devices such as motion detectors, door contacts, glass break detectors.
- Installed ADT OC845 outdoor cameras and google doorbell and outdoor cameras, thermostats, hubs, etc.
- Some experience with taking over IQ panels and programming IQ sensors.
- Submitted pictures when closing out the job to ensure clean and properly installed equipment up to company standards
- Sold up to $10000 on installs, averaging about $1300-$1400 Upgrade average due to a seasoned presentation and risk assessment throughout the home.
Remodeling Consultant
Thompson Creek Window Company
Lanham, Maryland
10.2021 - 11.2022
- Measured and estimated project costs for clients' window and door replacement.
- Conducted a multi-step indoor sales process to build value, urgency and trust with the company and overcome objections
- Presented a price and negotiated with clients, isolating payment and closing deals
- understood the ins and outs of window/door replacement/construction and provided a product presentation describing benefits that would increase comfort, energy efficiency of the home and return on investment.
- Maintained organization with customers income information, checks, etc.
Home Remodeling Consultant
Erie Construction Mid West Inc.
Beltsville, MD
02.2020 - 10.2021
- As an Erie representative I followed a multi point inspection and sales presentation to build a relationship with the client, urgency in the project, trust in the merit of the company, value in the roofing solutions we offer and close deals.
- Trained new employees on how to run a smooth, well rounded presentation and navigate objections strategically to exceed office sales goals. Typically newer team members will watch me run a presentation so they can familiarize themselves with the process.
- This position required physical contracts written in home, collection of customers' proof of income and being responsible for checks and personal information. Being clean, organized and professional was imperative
- Follow-up with clients after installation to assess quality service and customer satisfaction.
- Being full commission, this job required a constant positive outlook and a success driven environment to ensure personal growth and that of team members.
Exterior Remodeling Marketer
Presidential Exteriors
Rockville, MD
10.2019 - 01.2020
- Setup sales appointments door to door for potential buyers by building urgency on clients' outdated or damaged exterior products (Siding, roofing, doors, windows, etc.)
- Familiar with many exterior issues that impact the structural integrity, energy efficiency, appearance and return equity of homes.
- Memorized a pitch and various objections/rebuttals to solidify a strong sell-able situation for the sales consultant.
- Practiced with peers and directors, sharing and absorbing strategies to hone the urgency of the appointment.
ADT Security Sales Consultant/System Installer
Defender
Arlington, VA
02.2018 - 08.2019
- Delivered an exceptional level of service to each client by listening and empathizing with personal concerns and answering questions throughout a process.
- Installed, tested and serviced alarm systems both wired and hardwired ensuring proper functionality. Familiar with hardwire to wireless and wireless to wireless translation.
- Installed Z-Wave compatible Smart Home devices including Kwikset door locks, lamp modules and Wi-Fi enabled hardwired cameras and doorbell cameras. (Experience running wires)
- Consulted and built rapport with clients while assessing their home and suggesting security tips specific to their home.
- Designed and installed security systems for homes of all sizes throughout the entire DMV area.
- Throughout my time with this company I've interacted with a diverse array of cultures and classes in their homes. Whether it be CEO's, Executives, or your average Joe, I've always made it a staple to be consistent with my sales approach and treat all clients with respect. Having faced objections, hard stops, soft stops, etc. I've developed strong adaptability.
- Maintained strict operating procedures to ensure safety and proper installation on clients property. This job familiarized me with many regulations and liabilities in home to uphold the company's standards.
- Presented a coherent and organized demonstration of various security devices, building value based on the client's needs and wants before recommending a personalized design with a potential investment. This was a full commission job.
Key Holder
Hollister Co
Gaithersburg, MD
01.2017 - 02.2018
- Completed morning and evening sign offs to report sales data, account for business metrics, assess employee performance with new and current hires.
- Created a productive atmosphere of respect and accountability among employees.
- Carried out marketing changes and floor plan changes by delegating projects to employees.
- Practiced creativity with brand representatives in achieving specific business goals such as sales, units per transaction, average transaction value, etc. Created strategies for tackling those daily goals.
- Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
- Built and maintained customer rapport by creating an approachable environment for new customers. Addressing questions and always being respectful and courteous despite occasional hostility (Black Friday).
- Held each team member accountable for achieving brand and performance goals as well as driving business with welcoming employee-client interactions.
Customer Service Representative
Harris Teeter Supermarkets Inc.
Clarksburg, MD
10.2015 - 01.2017
- Providing an always willing to help environment for all customers while answering questions daily.
- Counting tills, delegating cashiers and operating self checkout stations.
- Kept up to date with current sales to direct customers quickly and efficiently
- Processing returns, even exchanges, Western Union money orders and lottery tickets up to operating standards.
- Multi tasked to make sure the sales floor and the customer service desk ran smoothly
Cashier
Kohls Corp.
Germantown, MD
01.2014 - 10.2015
- Helped customers find specific products, answering questions and offering advice.
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
Education
Some College (No Degree) -
Montgomery College
Rockville, MDSkills
- Client satisfaction
- Salesmanship skills
- Electrical experience
- Troubleshooting
- Script memorization
- Closing skills
- Security alarm installation
- Wire fishing
References
Nick Vanfossen - Manager at DEFENDERS - Cell phone number 617 901 3835
Mandy Fiedor - Manager at Harris Teeter - Cell phone number 312 898 5333
Jalen Green - Manager at Kohls - 240 600 8082
Timeline
Security Alarm Technician
SafeStreets USA LLC
11.2022 - 07.2024
Remodeling Consultant
Thompson Creek Window Company
10.2021 - 11.2022
Home Remodeling Consultant
Erie Construction Mid West Inc.
02.2020 - 10.2021
Exterior Remodeling Marketer
Presidential Exteriors
10.2019 - 01.2020
ADT Security Sales Consultant/System Installer
Defender
02.2018 - 08.2019
Key Holder
Hollister Co
01.2017 - 02.2018
Customer Service Representative
Harris Teeter Supermarkets Inc.
10.2015 - 01.2017
Cashier
Kohls Corp.
01.2014 - 10.2015
Some College (No Degree) -
Montgomery College