Hi, I’m
Jay Santiago
Virtual Assistant
Puerto Plata
Writing is a form of therapy; sometimes I wonder how all those who do not write, compose or paint can manage to escape the madness, the melancholia, the panic fear which is inherent in the human situation.
Graham Greene
Work Preference
Summary
Dynamic Virtual Administrative Assistant with proven expertise at Higher Self Inc. in optimizing workflows and managing complex travel arrangements. Skilled in email management and relationship building, I excel at enhancing team productivity and supporting executive needs. Adept at preparing impactful presentations and facilitating seamless virtual meetings to drive strategic objectives.
Overview
2
years of professional experience
Work History
Higher Self Inc.
Virtual Administrative Assistant
01.2024 - Current
Job overview
- Executed travel arrangements by researching and booking flights and accommodations.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Uploaded files for team use on Google Suite and SharePoint.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Completed business correspondence, transcription, and data entry.
- Conferred with customers by telephone, chat or email to provide information.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Nelbud Services Group
Virtual Assistant
02.2025 - 09.2025
Job overview
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Researched topics and events to support supervisor's work agenda and projects.
- Ordered gifts for clients for holidays and in recognition of special accomplishments.
- Established administrative work procedures to track staff's daily tasks.
- Provided ongoing communication to management on market competitors, industry pricing and relevant changes impacting account viability.
- Assisted with social media and digital marketing platform management to satisfy strategic objectives.
Education
Manhattanville College White Plains NY
Associate of Arts from Music Buisness
05-2022
Skills
- Email management
- File management
- Workflow optimization
- Document preparation
- Invoicing and billing
- Travel arrangements
- Calendar management
- Travel planning
- Social media updating
- Content creation
- Relationship management
- Problem-solving
- Event planning
Painter in my off time.
Well, my dream is one of many that I strive for; I desire to be a full-time artist. One who spends her day creating on canvases color by color exploring the depth of her inner world piece by piece. Only taking different portions of her day to write and sing her heart away, explore the unspoken words in our daily lives. To then transfer the hat from soulful musician to mindful author and poet. Creating descriptive works of literature showing the gravity of all emotion within each word.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Beginner (A1)
French
Beginner (A1)
Interests
Anything cat related I love and great music, I enjoy reading and creating all sorts of art.
Certification
- Natural Healer, Usui Reiki Master - Level I, II, and Master
Timeline
Virtual Assistant
Nelbud Services Group
02.2025 - 09.2025
Virtual Administrative Assistant
Higher Self Inc.
01.2024 - Current
Manhattanville College
Associate of Arts from Music Buisness