Jaury Lopez
New York ,NY
Summary
Dedicated and compassionate professional with a background in community services, casework, and crisis management response. Proven ability to collaborate effectively across diverse teams to provide comprehensive support to individuals in need. Fluent in Spanish, facilitating communication and inclusivity in interventions. Committed to promoting dignity and inclusivity in all interactions and interventions.
Overview
10
10
years of professional experience
Work History
STH Community Coordinator
New York City Department Of Education/ TSCTI
02.2024 - 08.2024
- Monitors and documents information in pertinent data systems to ensure precise transmission
- Conducts home visits to disseminate information regarding critical services and support
- Facilitates resolution of family challenges concerning student transportation, school placement, and registration
- Educates families on entitlements under the McKinney-Vento Act and Chancellor's Regulation A-780 during temporary housing stays
- Participates in collaborative discussions with the Education Coordinator, DOE, and DHS to assess children's developmental needs and identify obstacles.
- Pleasantly welcomed staff, community leaders and guests.
Community Associate
New York City Department Of Homeless Services
09.2023 - 05.2024
- Collaborates closely with hotel operations and security to support and welcome migrant and asylum-seeking individuals and families
- Conducts culturally sensitive assessments and makes appropriate referrals
- Maintains coordination with city agencies, immigration services, and community-based organizations
- Facilitates access to essential services for individuals and families in need.
Caseworker
Medrite
06.2023 - 11.2023
- Conducting comprehensive assessments of patients' medical, emotional, and social needs
- Collaborating with medical staff to develop and implement personalized care plans
- Providing emotional support, guidance, and resources to patients and their families
- Coordinating communication between patients, medical staff, and external service providers.
Lead Humanitarian Shelter Worker
Humanitarian Emergency Response and Relief Centers
12.2022 - 07.2023
- Leading a team of humanitarian shelter workers during crisis and disaster situations
- Serving as the primary liaison with government operations
- Managing schedules, conducting needs assessments, overseeing material distribution, and training shelter workers in best practices
- Advocating for the rights and well-being of displaced populations.
Inventory Specialist
Bath and Body Works
10.2021 - 05.2022
- Managed Bath and Body Works inventory by overseeing precise intake, organization, and stock replenishment
- Provided excellent customer service and interacted with customers to meet their needs
- Achieved high accuracy in inventory management, contributing significantly to the team's overall success.
Customer Service Representative
Home Depot
09.2018 - 06.2021
- Provided guidance and assistance to customers as a Home Depot Customer Service Representative
- Processed transactions efficiently to ensure smooth shopping experiences
- Used expertise to help customers make informed choices and prioritize exceptional service
- Created memorable shopping moments for customers by delivering positive and personalized interactions.
Library Assistant
Queens Public Library
09.2014 - 08.2018
- Organized books and maintained the library's collection as a library assistant at the Queens Public Library
- Assisted patrons with inquiries and ensured resources were readily accessible
- Managed check-ins and check-outs to facilitate smooth operations
- Supported various library programs aimed at enriching the community's experience
- Fostered a love for literature and knowledge to enhance the library's impact on the community.
Education
Bachelor of Science - Homeland Security
American Public University System
Remote09.2026
Skills
- Computer Skills
- Customer Service
- Case Management
- Microsoft Excel Proficiency
- Data Matching
- Regulatory Compliance
- Issue identification and resolution
- Highly effective communication
- Records Management
- Client Engagement
Languages
English
Spanish
Details
New York City, New York, United States, (646) 904-0913, jaurylopez51@gmail.com
Timeline
STH Community Coordinator
New York City Department Of Education/ TSCTI
02.2024 - 08.2024
Community Associate
New York City Department Of Homeless Services
09.2023 - 05.2024
Caseworker
Medrite
06.2023 - 11.2023
Lead Humanitarian Shelter Worker
Humanitarian Emergency Response and Relief Centers
12.2022 - 07.2023
Inventory Specialist
Bath and Body Works
10.2021 - 05.2022
Customer Service Representative
Home Depot
09.2018 - 06.2021
Library Assistant
Queens Public Library
09.2014 - 08.2018
Bachelor of Science - Homeland Security
American Public University System
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