Jason Torres
Santo Domingo,D.N.
Summary
Jason Torres, a senior in Chemical Engineering, is passionate about biotechnology and Data Analytics. With consultative sales experience for brands like Hach and Sartorius, he possesses deep industry insight and effective communication skills. Certified as a Data Analyst by Google and Platzi, he excels in tools like Excel, Tableau, SQL, and Power BI for efficient data analysis. Fluent in both English and Spanish, Jason has outsourcing experience with companies like Comcast and City Bank, showcasing a profound understanding of global corporate processes. Eager to contribute to data analysis, he combines his chemical engineering background with certified analytical skills and seeks new opportunities in the field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Assistant for Chemical Devices as Engineer
BDC Serralles
Santo Domingo, D.N.
03.2022 - 11.2023
- With a background in Chemical Engineering, I served as a Sales Assistant for Chemical and Microbiological Laboratory Devices, handling back-office tasks and preparing quotes for national businesses. Representing renowned brands like HACH, Sartorius, Oxoid, 3M, and Perkin Elmer, I assisted enterprises in the Cibao region of the Dominican Republic across various industries. Concurrently, I embraced the role of a Data Analyst, utilizing tools such as Tableau, Power BI, Excel, and Spreadsheets for comprehensive data analysis. My responsibilities extended to preparing monthly sales reports, identifying market opportunities, and expanding services.
Quality Specialist for Homecare Project at Preferr
Callmax Solutions
Santo Domingo, D.N.
10.2021 - 03.2022
- As a Quality Specialist for Preferred Home Care of New York, I ensured optimal caregiver support in the outsourcing project by evaluating performance. As a Quality Analyst, I focused on caregiver communication, providing feedback to enhance service quality. Leveraging my skills as a data analyst, I used dashboards and Excel for monthly reports, analyzing service metrics.
Quality Specialist for CPAP Machine Insurance Cove
VIXICOM
Santo Domingo, D.N.
02.2020 - 08.2021
- As a Quality Specialist for Verus Healthcare's CPAP Insurance Project, I ensured high service standards by evaluating customer support and technical assistance for CPAP devices. Responsibilities included analyzing interactions, resolving insurance coverage issues, and guiding the outsourcing team. I actively contributed to monthly reports, utilizing graphical representations and dashboards in Excel, to maintain Verus Healthcare's commitment to excellence in the CPAP insurance project.
Education
Bachelor of Science - Chemical Engineering
Universidad Pedro Henriquez Urena (UNPHU)
Santo Domingo, D.N.06-2024
Skills
- Excel
- Spreadsheet
- SQL
- Power BI
- Tableau
- Data Analysis
- Query Tools (SQL)
- Business intelligence (BI)
- Data-driven decision-making (DDDM)
- Creative problem solving (CPS)
- Relationship building
- Coaching and training
Languages
Spanish
First Language
English
Proficient (C2)
C2
ASL
Beginner
A1
Certification
- Google Data Analytics Professional Certificate - Coursera
- Data Analyst - Platzi
Timeline
Sales Assistant for Chemical Devices as Engineer
BDC Serralles
03.2022 - 11.2023
Quality Specialist for Homecare Project at Preferr
Callmax Solutions
10.2021 - 03.2022
Quality Specialist for CPAP Machine Insurance Cove
VIXICOM
02.2020 - 08.2021
Bachelor of Science - Chemical Engineering
Universidad Pedro Henriquez Urena (UNPHU)
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