Jaseli Ramos
Sicklerville
Summary
Accomplished General Sales Manager known for exceptional strategic thinking and sales optimization skills. Proven ability to foster strong customer relationships and enhance team communication, leading to measurable improvements in sales performance and client satisfaction.
Overview
15
15
years of professional experience
Work History
General Sales Manager
Cadillac of Turnersville
01.2024 - Current
- Streamlined sales processes, improving efficiency and reducing turnaround time for customer inquiries.
- Collaborated with marketing teams to launch targeted campaigns, increasing showroom traffic significantly.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
Sales Manager
Chevrolet/Cadillac of Turnersville
08.2023 - 01.2024
- Developed and implemented sales strategies to drive customer engagement and increase revenue.
- Trained and mentored junior sales staff to enhance product knowledge and customer service skills.
- Analyzed market trends to identify opportunities for growth and optimize sales tactics.
- Collaborated with marketing team to create promotional campaigns that boosted vehicle visibility.
Sales Manager
Acura Turnersville
09.2021 - 07.2023
- Fostered relationships with customers by providing exceptional service and follow-up support.
Internet Sales Manager
Acura Turnersville
01.2019 - 08.2021
- Developed and implemented online sales strategies to enhance customer engagement and drive sales growth.
- Collaborated with marketing teams to create targeted digital campaigns, increasing lead generation and conversion rates.
- Monitored website performance metrics, identifying areas for improvement to enhance user experience and increase traffic.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
Internet Sales Consultant
Acura Turnersville
02.2015 - 01.2019
- Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.
- Led initiatives to improve online presence, resulting in increased lead generation through digital channels.
- Managed email marketing campaigns targeting specific segments of the customer database, driving engagement and boosting conversion rates.
- Delivered engaging product demonstrations via online platforms, effectively showcasing features and benefits while addressing client concerns.
- Provided constructive feedback to management regarding client concerns, leading to improved product offerings and better addressing customer needs.
- Utilized social media channels effectively to engage with potential customers, promoting brand awareness while also answering product-related questions.
Cashier
Acura Turnersville
05.2011 - 02.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring consistency in financial reporting.
- Trained new cashiers on operational procedures and customer service standards.
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ05-2015
Skills
- Collaborative team development
- Employee engagement
- Team development
- Lead generation expertise
Timeline
General Sales Manager
Cadillac of Turnersville
01.2024 - Current
Sales Manager
Chevrolet/Cadillac of Turnersville
08.2023 - 01.2024
Sales Manager
Acura Turnersville
09.2021 - 07.2023
Internet Sales Manager
Acura Turnersville
01.2019 - 08.2021
Internet Sales Consultant
Acura Turnersville
02.2015 - 01.2019
Cashier
Acura Turnersville
05.2011 - 02.2015
Bachelor of Arts - Psychology
Rowan University