Isaias Manzueta M.
Republica Dominicana,RD
Summary
- Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Lifeguard
Hersheypark
Estado Unidos, Pensilvania
04.2019 - 09.2024
- Monitored swimmers to ensure safety in the pool area.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Instructed patrons on proper use of diving boards, slides, ladders.
Ride Operator
Hersheypark
Pensilvania
- 09.2019
- Collaborated with team members to ensure smooth operation of all attractions.
- Resolved customer complaints in a professional manner.
Kitchen helper
McDonald's
New Jersey
- 09.2022
- CREW MEMBER
- DISHWASHER
- KITCHEN ASSISTANT
Kitchen helper
Dunkin Donuts
New Jersey
- 09.2022
- Disposed of garbage according to health code regulations.
- Cleaned ovens and grills after each use according to established procedures.
- Unloaded deliveries of food and supplies.
Customer Service Agent
DATA VIEMENCA
SANT DOM
07.2023 - 07.2024
- I worked as a customer service agent.
- Making debt payments.
- Giving them the reason why their checks were declined
Education
Bachelor of Computer Science -
University of the Caribbean
01.2023
San Martín de Porres High School
01.2017
Skills
- Teamwork
- Effective communication
- Troubleshooting
- Creativity
- Responsibility
- First Aid
- Strong client relations
- Lifeguard procedures
Languages
- Spanish
- English
Timeline
Customer Service Agent
DATA VIEMENCA
07.2023 - 07.2024
Lifeguard
Hersheypark
04.2019 - 09.2024
Ride Operator
Hersheypark
- 09.2019
Kitchen helper
McDonald's
- 09.2022
Kitchen helper
Dunkin Donuts
- 09.2022
Bachelor of Computer Science -
University of the Caribbean
San Martín de Porres High School
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