Haydee Del Pilar Moreta Rymer
Marketing
Santo Domingo
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Customer Service Call Center Representative
Alorica
06.2020 - Current
- Provided technical support based on the customer's product or inquiry.
- Trained new personnel regarding company operations, policies and services.
- Investigated and resolved customer inquiries and complaints quickly.
Assistant, Amazon Relay
Amazon
01.2021 - 03.2023
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
Education
Marketing - Marketing
Autonomous University of Santo Domingo
Santo Domingo, Dominican Republic 05.2001 -
Skills
Customer Service
undefinedTimeline
Assistant, Amazon Relay
Amazon
01.2021 - 03.2023
Customer Service Call Center Representative
Alorica
06.2020 - Current
Marketing - Marketing
Autonomous University of Santo Domingo
05.2001 -
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