Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hancel Albizu Mancebo

1075 E Normandy Deltona,FLORIDA

Summary

Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

IT Technician

Labgasa Clinical Laboratory
02.2020 - 07.2023
  • Maintained office PCs, networks and mobile devices.
  • Monitored systems in operation and quickly troubleshot errors.
  • Set up PCs, projectors and microphones for use in video conferencing rooms.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Linked computers to network and peripheral equipment

Butler

Bahia Principe Bounganville Hotel
02.2017 - 08.2018
  • Maintained entire family's schedule and organized events.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Participated in team meetings and staff training sessions.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Helped clients to maintain independence and quality of life.
  • Inspected all cleaning and household tasks for alignment with quality standards.
  • Maintaining work schedule, distributing assignments to staff and offering assistance with work duties

Medical Claims Examiner

Labgasa Clinical Laboratory
08.2013 - 02.2016
  • Paid or denied medical claims based upon established claims processing criteria.
  • Verified patient insurance coverage and benefits for medical claims.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
  • Assessed medical claims for compliance with regulations and corrected discrepancies.
  • Managed large volume of medical claims on daily basis.
  • Directed claims negotiations, and supported successful litigations for advanced issues

Education

Diploma - Computer Science

Edutin
Daleware
07.2022

Diploma - Cloud Computing

Google Activate
Online
03.2022

Diploma - English Language

Mescyt
Santo Domingo
10.2016

High School Diploma -

Jose Joaquin Perez
San Pedro De Macoris
06.2012

Skills

  • Helpdesk Services
  • Data Retention
  • Troubleshooting and Diagnostics
  • Hardware and Software Configuration
  • Printers and Peripherals
  • Application Installation
  • Technical Support
  • Organizational Skills
  • Computer Hardware Knowledge
  • Tracking and Documentation

Languages

Spanish
Native language
English
Advanced
C1

Timeline

IT Technician

Labgasa Clinical Laboratory
02.2020 - 07.2023

Butler

Bahia Principe Bounganville Hotel
02.2017 - 08.2018

Medical Claims Examiner

Labgasa Clinical Laboratory
08.2013 - 02.2016

Diploma - Computer Science

Edutin

Diploma - Cloud Computing

Google Activate

Diploma - English Language

Mescyt

High School Diploma -

Jose Joaquin Perez

Similar Profiles

CREATE PROFILE
Hancel Albizu Mancebo