GRACIEUSE PHILEMON
Customer Service, Sale Agent, Medical Assistant
EDISON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
10
10
years of professional experience
25
25
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Toll Collector
Express Employment Professionals
01.2019 - 09.2020
- Collected tolls from vehicles at designated checkpoints efficiently.
- Ensured accurate cash handling and transaction processing daily.
- Provided excellent customer service to all motorists during peak hours.
Sales Associate
Jumbo store
08.2016 - 12.2017
- Engaged customers by providing product information and recommendations.
- Processed transactions accurately using point-of-sale systems.
- Maintained store presentation by organizing merchandise displays effectively.
Customer Service Representative
Digicel
05.2010 - 07.2011
- Assisted customers with inquiries and provided accurate product information.
- Resolved customer complaints through effective communication and problem-solving skills.
- Maintained updated knowledge of products, promotions, and services offered by Digicel.
Education
No Degree - CCMA
GSSTI
Jersey City, NJ 05.2024 - 04.2025
High School Diploma -
Artibonicien School
ST.MARC 05.2001 - 07.2025
Skills
- Cash handling
- Transaction processing
- Customer service
- Point-of-sale systems
Multitasking proficiency
Dependability
Basic accounting
Interpersonal communication skills
Organized and detail oriented
Excellent communication skills
Certification
BLSCPR
Timeline
No Degree - CCMA
GSSTI
05.2024 - 04.2025
Toll Collector
Express Employment Professionals
01.2019 - 09.2020
Sales Associate
Jumbo store
08.2016 - 12.2017
Customer Service Representative
Digicel
05.2010 - 07.2011
High School Diploma -
Artibonicien School
05.2001 - 07.2025
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