José Luis Gómez Burns

I've had the privilege of witnessing the birth of the Starbucks brand in the Dominican Republic and steering it from initial negotiations with the brand's global headquarters to what it has become today, including:

• Opening Eight Prosperous Stores: Successfully launching eight thriving Starbucks locations in the Dominican Republic.
• Building the Dream Team: We handpicked and recruited top-tier talent for key roles in Operations, Marketing, Human Resources, Logistics, Technology, and Development.
• Navigating Uncharted Waters: Amid the pandemic's onset, we skillfully adapted the Starbucks experience to ensure the safety of our valued Partners (employees) and customers.
• Charting the Course for Growth: Crafting a strategic roadmap for brand expansion, always keeping a keen eye on financial sustainability, leverage, adaptability, and the company's long-term vision.
• Real Estate Quest: We scouted prime locations, brokered deals with shopping centers, and partnered with individuals to secure ideal spots for our experience haven.
• Profit-Boosting Alliances: We negotiated savvy partnerships and outsourced services, bolstering our profitability and market presence.
• Annual Strategic Blueprints: Crafting and executing annual strategic plans for each department, ensuring alignment and success.
• Financial Planning: Budget development, expense management, and precise control to drive financial excellence. Presenting and managing financial statements for executive leadership, orchestrating seamless operations across diverse business areas.
• Initiating ISO Standards: We set in motion the adoption of ISO 9001, ISO 14001, and ISO 14064, solidifying our commitment to quality management, environmental sustainability, and rigorous greenhouse gas accounting.
• Operational Excellence: We pursued continuous process improvements, ensuring stellar experience and financial outcomes.
• Making a Difference: Throughout the year, we wholeheartedly engaged in numerous community initiatives, alongside our dedicated partners, to uplift underserved communities by providing them with the vital support they needed, be it educational resources or essential supplies, to thrive and prosper

Driving Excellence in Recycling Leadership: Leading operations for a pioneering Free Trade Zone company, operating since 1992 and trailblazing modern machinery and processes in the recycling industry.

Key Achievements:

• Optimized Production Dynamics: A transformational journey involving the identification of inefficiencies, strategic investments in capacity, cutting-edge machinery, and process reengineering, driving an astounding average annual sales growth of 35% over a decade.
• Strategic Visionary: Spearheaded a strategic revolution, enhancing the company's local market share. A mastermind in procurement, I analyzed raw material supply dynamics, empowered local suppliers, and solidified the company's position as an industry leader.
• Process Transformation: Pioneered a complete overhaul of the acquisition, transformation, and dispatch procedures, resulting in a remarkable reduction of inventory downtime by nearly 25 days.
• Optimizing Logistical Efficiency: Engineered a logistics transformation by streamlining timelines and eliminating unnecessary charges from shipping companies, resulting in substantial cost savings.
• Logistics Management: Effectively oversaw import-export logistics, skillfully handling customs procedures and nurturing valuable relationships with local and international transport service providers, resulting in cost-effective and efficient operations.
• Financial Oversight: Managed local banking operations, ensuring meticulous cash flow management and timely supplier payments.
• Comprehensive Oversight of Multiple Services: Proficiently supervised a range of external services, including IT, security contracts, website development and maintenance, as well as precision weighing equipment installation and upkeep.
• Industry Engagement: Acted as a dedicated representative for the company in both private and public sector organizations, fostering meaningful connections with influential bodies such as ADOEXPO and ADOZONA.
• Versatile Leadership: Assumed the role of General Manager during their absence, aspiring adaptable and forward-thinking leadership.