Experienced in executing technical projects and utilizing advanced programming skills. Demonstrated ability to manage detailed records and support technical functions. Skilled in troubleshooting technical issues and providing effective solutions to enhance operational efficiency.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
HR Operations Assistant
Rochester Institute of Technology
Henrietta, NY
06.2024 - 07.2024
Accurately managed and updated comprehensive personnel records for all employees, ensuring data integrity and reliability.
Utilized HRIS systems effectively to maintain organized databases of pertinent employee information.
Managed approximately 50+ calls/emails sent per day for clients.
Monitored key HR metrics and meticulously documented records, bolstering the efficiency and strategic impact of the human resources department.
Provided administrative support with accurate document preparation and data entry.
Managed day-to-day department operations with effective workflow coordination.
Student Caller
Rochester Institute of Technology, RIT
Henrietta, NY
10.2022 - 01.2023
Provided exceptional customer service, fostering goodwill among alumni and other potential donors.
Handled sensitive information appropriately, ensuring the confidentiality of donor data and adhering to privacy regulations.
Established rapport with prospective donors, resulting in successful monetary contributions to the institution.
Managed approximately 100 outgoing cold calls an hour
Demonstrated adaptability in addressing various donor concerns, leading to strengthened relationships between them and the institution.
Slot Machine Technician
Peldon S.A
06.2022 - 07.2022
Maintained optimal machine performance by conducting routine inspections, cleaning, and preventive maintenance tasks.
Collaborated with other technicians on complex repairs, improving overall team efficiency and effectiveness.
Assisted in the installation of new slot machines, ensuring proper setup for seamless gameplay experience.
Education
Bachelor of Science - Computer Engineering Technology
Rochester Institute of Technology
Rochester, NY
08.2022 - 05.2027
High School Diploma -
Quisqueya Christian School, QCS
Port-Au-Prince, HT
08.2019 - 05.2022
Skills
C
C
VHDL
Python
Excel
Document management
Customer support
Multitasking
Awards
Fundamentals of Accounting, Business Professionals of America Competitions, 02/01/22
Timeline
HR Operations Assistant
Rochester Institute of Technology
06.2024 - 07.2024
Student Caller
Rochester Institute of Technology, RIT
10.2022 - 01.2023
Bachelor of Science - Computer Engineering Technology