Gikly Ventura

• Managed multiple tables efficiently, ensuring timely food and beverage service.
• Collaborated with kitchen staff to coordinate order accuracy and presentation.
• Trained new team members on menu items and service protocols.

• Delivered exceptional customer service in high-volume restaurant environment.
• Resolved customer complaints promptly, maintaining positive dining atmosphere.

• Resolved technical issues for customers through remote assistance and on-site troubleshooting.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.

I worked In a family Business taking the accounts and

Increased client satisfaction by building strong relationships and addressing their needs promptly.