Gheronme Alexandre Santos Mota

• Submitted Business loan applications to underwriter for verification and recommendations.
• Developed good engagement with business owners to keep the process secure and comfortable.
• Originated, reviewed, processed, closed, and administered customer loan proposals.
• Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
• References:

Steven Deschamps, Manager at Simplified Funding (954) 859-2812

• Assisted call-in customers with offering the best customer service, helping with prescriptions, Pharmacy and basic information about insurance.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
• Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Extremely usage of microsoft word and cashier systems.
• Money management and value store management.
• Customer service regarding software and hardware issues
• Knowledge about technical solutions for cellphones