Work History
Education
Personal Information
Coursework
Academic Level
References
Overview
Skills
Timeline
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Gary Noel Rosario De Los Santos

Gary Noel Rosario De Los Santos

Lic. Administaración de empresas turísticas y hoteleras
Santo Domingo Este,Santo Domingo

Work History

Guest Service Agent

Sheraton Santo Domingo
01.2015 - Current

Room Service Supervisor

Occidental El Embajador Hotel & Casino

Shift Leader DTS Delighted To Serve Night Agent

Renaissance Jaragua Hotel and Casino

Assistant to the General Manager

Hotel Barceló Talanquera

Overnight Front Desk Agent

Secrets Excellence Punta Cana

Education

Hotel Business Administration Degree - undefined

Universidad Iberoamericana UNIBE
01.2003

Diploma in MANAGEMENT SKILLS - Middle Management

Occidental El Embajador
01.2014

Microsoft Office - undefined

UNIBE

English Speaker - undefined

STA School Of Languages

Telephone Operator - Opera PMS

Digital Learning Platform of Marriott

Excellence in Guest Service - undefined

Secrets Excellence Punta Cana Hotel

Restaurant Training - Course entirely in English for working on cruise ships

Johnson & Wales University Casa De Campo

Personal Information


  • Marital Status: Single

Coursework

  • Microsoft Office (Word, Excel, PowerPoint), UNIBE, Santo Domingo, D.N.
  • English Speaker, STA School Of Languages, Santo Domingo Este, D.N.
  • Telephone Operator Opera PMS, Digital Learning Platform of Marriott, Santo Domingo, D.N.
  • Excellence in Guest Service, Secrets Excellence Punta Cana Hotel, La Altagracia, Dominican Republic
  • Restaurant Training (Course entirely in English for working on cruise ships), Johnson & Wales University Casa De Campo, La Romana, Dominican Republic

Academic Level

  • Hotel Business Administration Degree, Universidad Iberoamericana UNIBE, Santo Domingo, D.N., 2003-01-01
  • Diploma in MANAGEMENT SKILLS (Middle Management), Occidental El Embajador (Taught and endorsed by INFOTEP), Santo Domingo, D.N., 2014-01-01

References

  • Lic. Ryan Peña Gómez, 809-609-8980
  • Lic. Aurora Sagredo Pla, 809-284-8393
  • Lic. Margarita Peralta, 809-395-5522

Overview

25
25

Hoteleria y Turismo

Skills

  • Registration management
  • Hospitality services
  • Customer rapport
  • Guest service and assistance
  • Conflict management
  • Guest relations
  • Guest services
  • Security awareness
  • Writing and verbal communication
  • Guest safety
  • Transportation arrangements
  • Paperwork handling
  • Reservation management
  • Baggage assistance
  • Complaint handling
  • Hotel amenity information
  • Hospitality best practices
  • Local points of interest

Timeline

Guest Service Agent

Sheraton Santo Domingo
01.2015 - Current

Room Service Supervisor

Occidental El Embajador Hotel & Casino

Shift Leader DTS Delighted To Serve Night Agent

Renaissance Jaragua Hotel and Casino

Assistant to the General Manager

Hotel Barceló Talanquera

Overnight Front Desk Agent

Secrets Excellence Punta Cana

Hotel Business Administration Degree - undefined

Universidad Iberoamericana UNIBE

Diploma in MANAGEMENT SKILLS - Middle Management

Occidental El Embajador

Microsoft Office - undefined

UNIBE

English Speaker - undefined

STA School Of Languages

Telephone Operator - Opera PMS

Digital Learning Platform of Marriott

Excellence in Guest Service - undefined

Secrets Excellence Punta Cana Hotel

Restaurant Training - Course entirely in English for working on cruise ships

Johnson & Wales University Casa De Campo
Gary Noel Rosario De Los SantosLic. Administaración de empresas turísticas y hoteleras