Francis Gómez Rodríguez

Throughout my career, I have led technology teams on multiple occasions, managing 5 to 8 junior support staff and engineers. This experience has honed my leadership, commitment, and teamwork skills, utilizing industry-recommended KPIs to drive performance and success. I possess strong IT leadership abilities, including strategic planning, project management, and team development. Additionally, I have gained extensive experience in handling various IT Service Management (ITSM) tools, such as Freshdesk and SysAid, ensuring efficient management of IT services and enhancing overall operational effectiveness.