Fergie Castro Rijo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Firma autorizada
PROCURADURÍA GENERAL DE LA REPÚBLICA
- Expedition of a certification of no criminal record for the purpose of apostille and sending abroad, with the signature authorized by the Ministry of Foreign Affairs.
ENCARGADA INTERINA (Suplente)
PROCURADURÍA GENERAL DE LA REPÚBLICA
- Responsible for all processes and information related to the Customer Assistance Center (CAC) in the absence of the supervisor
TECNICO DE ATENCION AL CIUDADANO
PROCURADURÍA GENERAL DE LA REPÚBLICA
- Purge individuals for obtaining Certificates of No Criminal Record, also conduct verifications regarding the traffic fines the citizen may have, provide information on delegated processes for their withdrawal, and furnish information on procedures for the removal of criminal activity for citizens facing such issues.
SECRETARIA
PROCURADURÍA GENERAL DE LA REPUBLICA
- Management and administration of petty cash, ensuring that all tools are in place for the effective functioning of the department, sending all required emails in case of system breakdowns, signature updates, and requests for the same, monthly report on all employees and the processes we undertake, as well as providing support to employees when they encounter issues with their computers.
Administrative Coordinator
PHOENIX TOWER INTERNATIONAL
04.2023 - Current
- Internal correspondence management. Management of office expendable materials.
- Management of purchases of edible and cleaning supplies.
- Management of recurring expense payments. Logistics for the maintenance of the 2 floors.
- Logistics for the maintenance of air conditioning units.
- Reporting of breakdowns, leaks, and repairs.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Attended meetings with senior stakeholders, serving as a minute-taker as appropriate.
- Served as a liaison with various departments: legal, financial, leasing, human resources, etc.
- Assisted with projects if requested by other departments (such as Finance, HR, and Operations), subject to supervisor approval.
- Organized catering as needed.
- Maintained the reception area organized and clear.
- Assisted the management team in coordinating transportation services and meetings with various local stakeholders when necessary.
- Inventory management.
- Supervision of cleaning and messenger personnel.
Education
MBA - 10/5/2023
CMI Business School
Spain 09.2024
Advanced English -
Instituto Dominico Americano
01.2022
Bachelor's Degree in Business Administration -
Universidad Del Caribe
11.2021
Internal Auditor ISO 9001:2015 Standard -
Instituto Nacional De Formacion Tecnico Profesional INFOTEP
01.2020
Warehouse Management And Inventory Control. -
Instituto Nacional De Formacion Tecnico Profesional INFOTEP
01.2020
Quality Management in Public Administration CAF -
Instituto Nacional De La Administración PÚBLICA INAP
01.2020
Strategic Planning -
Instituto Nacional De Formación Tecnico Profesional INFOTEP
01.2020
Introduction To Financial Administration of The St -
Centro De Capacitación En Politica Y Gestion Fiscal CAPGEFI
01.2020
Assistant in Accounting -
Centro De Tecnología Universal CENTU
01.2013
Computerized Accounting -
Centro De Tecnología Universal CENTU
01.2013
ITBIS -
Centro de Tecnología Universal CENTU
01.2011
High School Diploma -
Colegio Bíblico Cristiano
01.2011
Skills
- Interpersonal skills
- Office Administration
- Time management
- Analytical Thinking
- Results Orientation
- Efficient Resource Management
- Proactive Strategic Planning
References
Gisela Cueto González, Procuraduría General de la República, Procuradora General Adjunta en Asistencia Internacional y Extradición, 809-480-9184, gisela.cueto@pgr.gob.do, Clara Mateo, Procuraduría General de la República, Encargada Centro de Atencion al Ciudadano INTRANT, 809-480-2915, Clara.mateo@pgr.gob.do, Heidi Rosario, Procuraduría General de la Republica, Secretaria Centro de Atención al Ciudadano Santo Domingo Oeste, 829-578-8879, Heidi.rosario@pgr.gob.do, Máximo Gómez, Oficial de Negocios Personales en Banreservas, 809-863-2777, Johnny Tiburcio, Auditor Corporativo en Seaboard, 809-850-1378
Timeline
Administrative Coordinator
PHOENIX TOWER INTERNATIONAL
04.2023 - Current
Firma autorizada
PROCURADURÍA GENERAL DE LA REPÚBLICA
ENCARGADA INTERINA (Suplente)
PROCURADURÍA GENERAL DE LA REPÚBLICA
TECNICO DE ATENCION AL CIUDADANO
PROCURADURÍA GENERAL DE LA REPÚBLICA
SECRETARIA
PROCURADURÍA GENERAL DE LA REPUBLICA
MBA - 10/5/2023
CMI Business School
Advanced English -
Instituto Dominico Americano
Bachelor's Degree in Business Administration -
Universidad Del Caribe
Internal Auditor ISO 9001:2015 Standard -
Instituto Nacional De Formacion Tecnico Profesional INFOTEP
Warehouse Management And Inventory Control. -
Instituto Nacional De Formacion Tecnico Profesional INFOTEP
Quality Management in Public Administration CAF -
Instituto Nacional De La Administración PÚBLICA INAP
Strategic Planning -
Instituto Nacional De Formación Tecnico Profesional INFOTEP
Introduction To Financial Administration of The St -
Centro De Capacitación En Politica Y Gestion Fiscal CAPGEFI
Assistant in Accounting -
Centro De Tecnología Universal CENTU
Computerized Accounting -
Centro De Tecnología Universal CENTU
ITBIS -
Centro de Tecnología Universal CENTU
High School Diploma -
Colegio Bíblico Cristiano
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