Fazia Medjber
San Antonio
Summary
Intelligent management professional with exceptional knowledge of venues, tourist attractions, dining and entertainment offerings. Extensive background in hotel and restaurant management positions for high-end resorts. Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.
Overview
14
14
years of professional experience
Work History
General Manager
Mediterranean Turkish Grill
01.2023 - 05.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction
- Developed and implemented strategies to increase sales and profitability
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty
- Designed menu with personal recipes.
General Manager
Texas F&B Inc
11.2017 - 11.2022
- Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations
- Recognized for excellence in building and motivating management and hourly teams
- Mentored many entry-level associates to achieve leadership positions and quickly became a leadership trainer for new store managers
- Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
- Led cross-functional projects and identified and solved complex/ambiguous problems in all areas of the business
- Managed business operations in all areas
- Tracked monthly sales to generate reports for business development planning.
Supervisor
Holiday Inn Express
12.2017 - 07.2018
- Planned and published the production schedule and ensured that required staffing and resources were available to meet production goals
- Worked with quality control and compliance teams to achieve full compliance with regulations
- Assigned tasks to team members based on individual strengths and promoted a teamwork-driven environment to meet goals
- Collected statistical data and documentation to report on production status
- Hired team members and trained in collaborative team environment.
CEO
Company of Great Public Work And Hydraulics
12.2014 - 10.2017
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities
- Operations and keep organization agile in changing conditions
- Controlled business direction changes and provided support during restructurings
- Determined revenue and profit impacts of market strategies and led business direction toward profitable channels
- Delivered speeches and attended industry conferences to promote company image and engage with buyers
- Cultivated successful business culture focused on performance optimization and goal attainment.
Hotel Manager
Sofitel Algiers Hamma Garden
07.2010 - 01.2014
- Hired and trained new employees, demonstrating best methods for serving clients and guests
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback
- Manage and host different types of events.
Education
Ph.D. Civil Engineering, Water Resources -
The University of Texas At San Antonio
San Antonio, TX12.2028
MASTER of science civil engineering -
University Mouloud Mammeri
01.2016
BACHLOR of science Land Surveyor And Topographer - Land Surveyor and Topographer
Technical School Tizi Ouzou
01.2016
BACHLOR of science Science and technology -
University Mouloud Mammeri
01.2014
High School Diploma Natural and life sciences -
Baccalaureate Diploma Ain El Hammam
01.2008
Skills
- Personnel Supervision
- Staff Training
- Performance Evaluations
- Event Marketing
- Shift Scheduling
- Inventory Management
- Food Service Operations
- Operational Efficiency
- Guest satisfaction
- Hospitality Management
Accomplishments
- Supervised team of more then twenty staff members.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Developed new marketing strategy which increased customer base by 23%.
Languages
English
French
Spanish
kabyle
Arabic
Turkish
Timeline
General Manager
Mediterranean Turkish Grill
01.2023 - 05.2024
Supervisor
Holiday Inn Express
12.2017 - 07.2018
General Manager
Texas F&B Inc
11.2017 - 11.2022
CEO
Company of Great Public Work And Hydraulics
12.2014 - 10.2017
Hotel Manager
Sofitel Algiers Hamma Garden
07.2010 - 01.2014
Ph.D. Civil Engineering, Water Resources -
The University of Texas At San Antonio
MASTER of science civil engineering -
University Mouloud Mammeri
BACHLOR of science Land Surveyor And Topographer - Land Surveyor and Topographer
Technical School Tizi Ouzou
BACHLOR of science Science and technology -
University Mouloud Mammeri
High School Diploma Natural and life sciences -
Baccalaureate Diploma Ain El Hammam
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