Eveline DIMANCHE

• Provided oral consecutive interpretations for clients during medical appointment, successfully maintaining pace with native speakers to deliver real-time comprehension.

• Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
• Interpreted remotely through phone to facilitate communication between parties unable to meet in person.
• Utilized active listening skills and cultural sensitivity to convey accurate interpretations.

• Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.
• Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
• Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
• Followed ethical codes to protect confidentiality of patient medical information.

• Assisted call-in customers with questions and orders.
• Increased sales revenue by consistently meeting and exceeding sales targets.

Assisted clients who want to make a reservation for a cruise trip.

• Provided exceptional customer service, resolving issues promptly and exceeding customer expectations.

Served food, assisted clients with communication barriers

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Kept server areas clean and stocked to increase efficiency while working tables.