Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elsa Turner

Salcha,AK

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

2
2
years of professional experience

Work History

Department Manager

McDonald's
North Pole, AK
01.2022 - 01.2024
  • Lead and manage a team of 30 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Ensured compliance with all safety regulations in the workplace.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
  • Created monthly schedules for staff members to ensure adequate coverage during peak hours.
  • Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Provided technical support as needed when troubleshooting issues related to equipment or software.

Education

GED -

GED Academy
Online
03-2007

Skills

  • Public Speaking
  • Communication
  • Problem-Solving
  • Problem Resolution
  • Troubleshooting
  • Excellent Communication
  • Leadership
  • Friendly, Positive Attitude
  • Project Planning
  • Basic Math

Timeline

Department Manager

McDonald's
01.2022 - 01.2024

GED -

GED Academy
Elsa Turner