Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elias Berroa Henriquez

Sicklerville

Summary


Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver comfortable working in fast-paced environments with minimal oversight. Excellent skills in HRIS systems and file management systems.

Overview

3
3
years of professional experience

Work History

Customer Service Agent

Grupo Punta Cana
03.2024 - 12.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Addressed customer account discrepancies and concerns.
  • Responded to customer requests for products, services, and company information.

Human Resources Intern

Grupo Punta Cana
05.2025 - 12.2025
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Developed strong written and verbal communication skills.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.

Interpreter

TransPerfect
01.2023 - 09.2023
  • Maintained message content, tone, and emotion as closely as possible.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.

Education

Bachelor of Science - Business Administration

Universidad Iberoamericana
Av. Francia 129, Santo Domingo 10203
09-2023

High School Diploma -

Shawnee High School
600 Tabernacle Rd, Medford, NJ 08055, USA
06-2021

Skills

  • Applicant screening
  • Data entry
  • Meeting coordination
  • Interpretation
  • Bilingual communication

Languages

English
Native language
Spanish
Proficient
C2
English
Proficient
C2

Timeline

Human Resources Intern

Grupo Punta Cana
05.2025 - 12.2025

Customer Service Agent

Grupo Punta Cana
03.2024 - 12.2025

Interpreter

TransPerfect
01.2023 - 09.2023

Bachelor of Science - Business Administration

Universidad Iberoamericana

High School Diploma -

Shawnee High School

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Elias Berroa Henriquez