Eliam Enos Pineda Reyes
Santo Domingo
Summary
Hardworking customer service experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products. Confident communicator .
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Data Vimenca
Santo Domingo
04.2024 - Current
- Resolved customer complaints promptly and efficiently.
- Conferred with merchants by telephone to provide information about products or services and take orders.
- Coordinated with internal teams to ensure timely and successful metrics goals.
- I handle adding entitlements, sending out machines, and resolving issues that may impact the merchant's experience.
Education
Some College (No Degree) - Teaching English To Speakers of Other Languages
BYU Pathway
Skills
- Team collaboration
- Attention to detail
- Credit card payment processing
- Inbound and outbound calling
- Some Sales experience
- Fast learner
- Payment processing
- Customer service
Timeline
Customer Service Representative
Data Vimenca
04.2024 - Current
Some College (No Degree) - Teaching English To Speakers of Other Languages
BYU Pathway