Edinson Reyes
Santiago De Los Caballeros,25
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of professional experience
Work History
Client Support Specialist
Synergeis Corp.
Santiago
01.2020 - 08.2023
- Assisted other departments with resolving any outstanding client issues.
- Documented all customer interactions in the company's database system.
- Monitored incoming emails from customers regarding technical problems or product inquiries.
- Ensured that all customer inquiries were responded to promptly and accurately.
Sales Associate
Support Service Group (SSG)
Santiago
08.2023 - Current
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Provided accurate information about products, prices and services.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
Accounting And Finance
Universidad Tecnologica De Santiago
SantiagoEnglish - English Language
John F. Kennedy Institute
SantiagoEnglish - English Language
CJC De La Salle
SantiagoSkills
- Data interpretation
- Customer service
- Microsoft Excel
- Problem solving
- Effective communication
- Team collaboration
- Client relationship management
- Product knowledge
Affiliations
- Sports
- Cooking
Languages
English
Advanced (C1)
C1
Spanish
Proficient (C2)
C2
Timeline
Sales Associate
Support Service Group (SSG)
08.2023 - Current
Client Support Specialist
Synergeis Corp.
01.2020 - 08.2023
Accounting And Finance
Universidad Tecnologica De Santiago
English - English Language
John F. Kennedy Institute
English - English Language
CJC De La Salle
Similar Profiles
Angela OrtizAngela Ortiz
HR Director/Supervisor at Alexa’s Food Corp/Sean’s Food CorpHR Director/Supervisor at Alexa’s Food Corp/Sean’s Food Corp
Oralia ReyesOralia Reyes
Business Manager at Fair Trucking Corp/Famrey Trucking CorpBusiness Manager at Fair Trucking Corp/Famrey Trucking Corp
MANZI CrevisMANZI Crevis
Warehouse Laborer at HEXO Corp | HEXO CorpWarehouse Laborer at HEXO Corp | HEXO Corp
MARIO MEDINA CRUZMARIO MEDINA CRUZ
Jr. Operations Manager at Universal Inetab Kaubeck SRLJr. Operations Manager at Universal Inetab Kaubeck SRL
Alexander Pichardo MartínezAlexander Pichardo Martínez
Warehouse Management, Scheduling and Inventory at People First, BPO.Warehouse Management, Scheduling and Inventory at People First, BPO.