EDELEN MORENO
Santo Domingo Oeste
Summary
Experienced Journalist with over 15 years of experience in the communication industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
24
24
years of professional experience
Work History
Comunication Analist
Grupo Moreno Mendez
Santo Domingo, Santo Domingo
07.2019 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Improvements about 90% of internal communication of business
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used coordination and planning skills to achieve results according to schedule.
- Exceeded goals through effective task prioritization and great work ethic.
- Resolved problems, improved operations, and provided exceptional service.
- Identified issues, analyzed information and provide solutions to problems.
- Maintained excellent attendance record, consistently arriving to work on time.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained energy and enthusiasm in fast-paced environment.
Voice Over and Copywriter
Professional Profiles
Santo Domingo Oeste
01.2015 - Current
- Commercials announcement for Radio, TV, and Social Media for more than 100 projects.
- Official Voice of product NIDO from Nestle for 8 years
- Produced original, creative content for promotional advertisements and marketing materials.
- Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Wrote social media outreach posts on both informational and promotional topics.
- Created high-impact messaging for marketing media, contributing to increases in revenues and market share.
- Collaborated with creative director and copywriting team in completing client projects from planning to on-time completion of quality deliverables.
- Drafted scrips for video-based communications, formatting copy specifically for visual presentation and video production needs.
- Collaborated with photographers to add photos and videos to advertising and informational writing.
Communication Assistant
Oficina Para El Reordenamiento De Transporte OPRET
Santo Domingo, Santo Domingo
07.2015 - 01.2022
- Official Voice to Metro of Santo Domingo
- Media Monitoring (Radio, TV, and Newspaper) reporting more than 40 news per day
- Master of Ceremony
- Copywriting
- Audiovisual Content creator of more than 12 campaigns per year
- Engaged in professional networking to maintain strong campaigns relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition, and industry trends.
- Responded to requests for information from media or designated appropriate spokesperson or information source.
- Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends
Announcer and Producer
Radio Disney Dominicana
Santo Domingo, Santo Domingo
08.2008 - 02.2016
- Read commercials and announcements into microphone following prewritten scripts.
- Spoke intelligently and enthusiastically regarding current music and performers to engage and entertain listeners.
- Managed over 300 costumers calls per day in telephone exchanges Delivered newsworthy stories on air using perfect pronunciation and inflection.
- Conducted in-depth interviews with celebrities, politicians and newsmakers.
- Operated studio equipment and produced show advertisements.
- Played music tracks from playlists provided by station management.
- Read prepared scripts for radio and television shows.
- Announced station programming information, schedules and station breaks.
- Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings and other items of interest.
- Answered listener calls regarding song requests, giveaways and commentary.
- Built broadcast storylines to interest listeners and grow station audience.
- Informed audience about Dominican events, general PSAs and music titles and artists.
Education
Bachelor's Degree in Social Communication Mention - Communications
UNIVERSIDAD AUTONOMA DE SANTO DOMINGO
Santo Domingo04.2009
Skills
- Self-Motivated
- Written Communication
- Interpersonal Communication
- Problem-Solving
- Active Listening
- Planning and Coordination
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Dependable and Responsible
- Microsoft Office Software Proficiency
Timeline
Comunication Analist
Grupo Moreno Mendez
07.2019 - Current
Communication Assistant
Oficina Para El Reordenamiento De Transporte OPRET
07.2015 - 01.2022
Voice Over and Copywriter
Professional Profiles
01.2015 - Current
Announcer and Producer
Radio Disney Dominicana
08.2008 - 02.2016
Bachelor's Degree in Social Communication Mention - Communications
UNIVERSIDAD AUTONOMA DE SANTO DOMINGO