Dioraysa Maria Victoria Beato

Assisted in academic coordination tasks.
Provided high-quality customer service and administrative support.

Coordinated team schedules to ensure smooth operations.

Supported project management with detailed record-keeping.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Assisted in corporate communication strategies.
• Supported public relations initiatives and internal communications.
• Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.