Dionicio Duran
Accounting
Santo Domingo,01
Summary
Driven Collections Agent from PRECCS GENESIS PII, excelling in debt management and negotiation, consistently achieved performance goals through developing tailored payment solutions. Skilled in skip tracing and account management, I excel in transforming financial challenges into mutually beneficial outcomes while ensuring exceptional customer service.
Overview
1
1
year of professional experience
1
1
Language
Work History
Collections Agent
PRECCS GENESIS PII
01.2023 - Current
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Achieved performance goals on consistent basis.
- Counseled debtors on payment options and arranged installment agreements.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
- Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
Education
High School Diploma -
UNIVERSIDAD AUTONOMA DE SANTO DOMIMGO (UASD)
La Feria 05.2001 -
Skills
Skip Tracing
Debt management
Credit adjustments
Collections processing
Account Auditing
Account Management
Financial controls development
Customer research
Play Basketball
I like to go to play basketball with friends and Family, just to share and relax
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Collections Agent
PRECCS GENESIS PII
01.2023 - Current
High School Diploma -
UNIVERSIDAD AUTONOMA DE SANTO DOMIMGO (UASD)
05.2001 -