Reading
Diomar Burgos
Software Engineer ,Modern Languages, Customer Service, Kitchen Liner 1
Pigeon Forge
Work Preference
Summary
Seeking a position in the hospitality and restaurant industry where I can apply my experience in customer service, food operations, and teamwork to contribute to guest satisfaction and business success.
Motivated and dedicated hospitality professional with over three years of experience in restaurant and theme park operations. Proven ability to provide excellent customer service in high-demand environments, maintain cleanliness and organization, and support team goals efficiently. Recognized for strong communication skills, adaptability, and commitment to quality service and customer satisfaction.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Junction 35 Spirits & Kitchen
2019.01 - 2023.01
- Delivered high-quality service in a fast-paced restaurant setting. Duties included customer service, food preparation and delivery, cleanliness, and kitchen support. Developed strong multitasking and teamwork skills, contributing to a positive dining experience and customer loyalty.
Dollywood Parks & Resorts
2021.01 - 2022.01
- Provided exceptional guest service in a busy theme park environment. Responsibilities included assisting visitors, maintaining assigned areas, collaborating with event staff, and ensuring a positive and safe experience for guests. Recognized for punctuality, teamwork, and reliability.
Education
No Degree - Software Engineering
Universidad Tecnológica De Santiago UTESA
Santo Domingo, Dominican Republic 2001.05 -
No Degree - Modern Languages
Universidad Tecnologica De Santiago UTESA
Santo Domingo, Dominican Republic 2001.05 -
High School Diploma -
School Victor Manuel
Santo Domingo , Dominican Republic 2001.05 -
Skills
Excellent customer service and communication skills
Ability to work under pressure in fast-paced environments
Strong teamwork and adaptability
Knowledge of restaurant and hospitality operations
Reliable, punctual, and detail-oriented
Bilingual: English (Intermediate) – Spanish (Native)
Positive attitude and professional appearance
References
Ciro, Durán, Food & Beverage Manager, +1 (407) 970-7619, Additional references available upon request.
Interests
Exercise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Dollywood Parks & Resorts
2021.01 - 2022.01
Junction 35 Spirits & Kitchen
2019.01 - 2023.01
No Degree - Software Engineering
Universidad Tecnológica De Santiago UTESA
2001.05 -
No Degree - Modern Languages
Universidad Tecnologica De Santiago UTESA
2001.05 -
High School Diploma -
School Victor Manuel
2001.05 -