Diego Ghiut
Santiago,19
Summary
Dynamic professional with experience as an Uber Partner at DriverUp, excelling in driver onboarding and performance enhancement. Demonstrated flexibility and situational awareness while optimizing route efficiency, leading to improved driver satisfaction. Proven ability to manage customer inquiries as a Retention Specialist at SSG, ensuring a seamless sales experience.
Overview
26
26
years of professional experience
Work History
Uber Partner
DriverUp
01.2024 - 07.2025
- Managed driver onboarding process, ensuring compliance with company policies and local regulations.
- Developed strategies to enhance driver performance and satisfaction through targeted feedback sessions.
- Analyzed operational data to identify trends, optimizing route efficiency and reducing wait times.
- Led training workshops for new drivers, focusing on best practices and customer service excellence.
Retention Specialist
SSG
01.2000 - 09.2005
- Managed customer inquiries and provided product information to enhance sales experience.
Education
High School Diploma -
Ramon Dubert Novo
Santiago07-2024
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
- Driving safety
AI Specialist
I've monetized some Youtube channels and TikTok accounts with AI.
Languages
English
Professional Working
Timeline
Uber Partner
DriverUp
01.2024 - 07.2025
Retention Specialist
SSG
01.2000 - 09.2005
High School Diploma -
Ramon Dubert Novo