Dianna Rachell De La Rosa Laureano

Bilingual and tech-savvy Customer Service Representative with proven experience delivering fast, friendly, and effective support via phone and in-person channels. Skilled in resolving customer issues efficiently, and maintaining high satisfaction rates in both English and Spanish. Background includes cashiering, retail assistance, and technical support. Reliable, adaptable, and a quick learner—ready to thrive in fast-paced remote environments. Seeking a remote chat support role where I can bring strong communication, empathy, and problem-solving skills to every customer interaction.

Auxiliary Secretary