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Executive Assistant with a Bachelor’s degree in Business Administration and experience supporting C-suite and UHNWprincipals across finance, commercial real estate, and business operations. Skilled in calendar and inbox management, scheduling, documentation, and confidential records, with a strong track record managing priorities in fast-paced environments. Known for reliability, discretion, and high attention to detail. Bilingual in English and Spanish.

Compassionate and customer-focused professional with experience supporting high-volume customer interactions in service and administrative environments. Demonstrates strong empathy, active listening, and problem-solving skills to resolve inquiries and guide customers toward the best solutions. Experienced in documenting interactions, maintaining confidentiality, and delivering accurate, first-contact resolutions. Adaptable and detail-oriented, with a proven ability to build trust and ensure customer satisfaction through respectful, solution-driven communication.

Environmental and field operations professional with 15+ years of experience coordinating environmental compliance, infrastructure oversight, contractor coordination, field inspections, technical reporting, and interagency collaboration in remote desert environments. Experienced supporting infrastructure and land-use projects involving roads, utility corridors, borrow pits, construction activities, and environmentally sensitive areas. Skilled in GIS-based report review, map interpretation, field documentation, contractor coordination, and public-sector project support. Strong ability to work independently in field and office environments while managing technical documentation, inspections, and stakeholder communication.

Operations & Facilities Executive with extensive experience in managing multi-site office portfolios and supplier networks. Currently oversees 90+ commercial workspaces and leads a team of 6 maintenance specialists while maintaining partnerships with over 20 building management companies in London. Expertise in ensuring operational continuity, regulatory compliance, and effective contractor coordination in dynamic environments. Proven track record in system improvements, proactive issue resolution, and service delivery leadership.

Diana M. Calderón Hernández

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Operations Executive

Customer Service Representative

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Software Development Technologist -

Technical High School Diploma - undefined

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Operations Executive

Customer Service Representative

Technical High School Diploma - undefined

Software Development Technologist -

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