Summary
Overview
Work History
Education
Skills
City
State
Zip
Street
Timeline
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Diana Dheming

Nutley

Summary

Organized financial professional aiming to fulfill Personal Banker role within dynamic team. Driven to bring value through extended knowledge of financial products, services and branch operations.

Overview

9
9
years of professional experience

Work History

Personal Banker

Valley Bank
10.2019 - 08.2023
  • Maintained up-to-date knowledge on bank products, services, and regulations to provide accurate information to customers
  • Cross-sold bank products and services to meet customer needs and provide options
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients
  • Exceeded bank expectations and goals

Personal Banker

Regions
05.2017 - 09.2019
  • Answered inbound calls in a fast-paced work environment, providing timely and excellent customer service
  • Responded to customer inquiries, providing information on bank accounts, policies, products, and services
  • Researched and resolved service-related problems
  • Increased client retention by offering tailored financial solutions aligned with their specific needs and goals.

Teller

Wells Fargo Bank
08.2014 - 01.2016
  • Improved customer satisfaction by providing efficient and accurate transaction processing
  • Assisted customers with account inquiries, resolving issues promptly and professionally
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.

Education

Berkmar High School
Lilburn, GA

Skills

  • Solutions Oriented
  • Rapid and Adaptive
  • Relationship Building
  • Financial product knowledge
  • Spanish Fluency

City

Nutley

State

New Jersey

Zip

07110

Street

Nutley

Timeline

Personal Banker

Valley Bank
10.2019 - 08.2023

Personal Banker

Regions
05.2017 - 09.2019

Teller

Wells Fargo Bank
08.2014 - 01.2016

Berkmar High School

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Diana Dheming