Reliable and devoted person and believe in keeping busy. Always on time if not early. Enjoy helping customers however possible. Believe in a happy and healthy work life.
Overview
25
25
years of professional experience
Work History
Senior Warehouse
Jw Power Gas and Oil
Carlsbad, NM
07.2025 - 03.2026
Managed inventory control, cash control and store opening and closing procedures.
Managed store 8-12 employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Approved regular payroll submissions for employees.
Supervised guests at front counter, answering questions regarding products.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Coached sales associates on product knowledge by using wide variety of training tool.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Protected store from loss or theft by setting and enforcing clear security policies.
Rotated stock to achieve optimum appeal and minimize shrinkage.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Developed new store location from ground up by hiring and training efficient team.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.
Bolstered sales volume by implementing incentive program and initiating advanced employee training.
Senior Warehouse
JW Power Gas and Oil
Carlsbad, NM
07.2025 - 03.2026
Developed and maintained strong relationships with suppliers, negotiating favorable terms for bulk purchases and timely deliveries.
Enhanced workplace safety by conducting regular inspections, identifying potential hazards, and implementing corrective actions.
Initiated regular team meetings to discuss ongoing projects, address concerns, and share best practices for enhanced warehouse operations.
Adapted warehouse workflows during peak seasons or special projects to maintain efficiency while accommodating increased demand.
Oversaw receiving processes for incoming shipments, ensuring accurate counts and prompt storage of goods for efficient retrieval when needed.
Gathered and organized materials to support operations.
Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
Supervised daily warehouse operations, ensuring adherence to safety and efficiency standards.
Coordinated shipping and receiving activities, optimizing logistics for timely delivery of materials.
Monitored stock levels, conducting regular audits to maintain accuracy in inventory records.
Utilized warehouse management systems to track shipments and manage inventory effectively.
Managed outbound shipping activities, coordinating with carriers to ensure timely pick-ups and delivery of orders according to customer requirements.
Conducted regular inventory audits to maintain accurate records and identify discrepancies for immediate resolution.
Maintained a well-organized warehouse environment through consistent housekeeping practices, labeling systems, and adherence to established guidelines.
Increased warehouse efficiency by optimizing storage layouts and implementing inventory management systems.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Store Manager
The Parts House DBA Napa
Okatie, SC
04.2008 - 02.2013
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees 8-12 successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Approved regular payroll submissions for employees.
Rotated merchandise and displays to feature new products and promotions.
Supervised guests at front counter, answering questions regarding products.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Coached sales associates on product knowledge by using wide variety of training tool.
Protected store from loss or theft by setting and enforcing clear security policies.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Reviewed and monitored scheduling, purchases and other expenses.
Counter Sales
Erler And Bourque DBA Napa
Bluffton, SC
07.2001 - 04.2008
Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
Answered telephone calls to offer information and promote business products.
Welcomed customers and offered immediate assistance in line with business policies.
Maintained clean, organized and professional counter space with continuous upkeep.
Restocked, rotated and visually merchandised products for maximum sales.
Finalized sales by completing payments and required paperwork.
Achieved personal sales goals with great upselling and cross-selling abilities.
Greeted customers, helped locate merchandise and suggested suitable options.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Listened to customer needs and desires to identify and recommend optimal products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Balanced and organized cash register by handling cash, counting change and informed customers of current store promotions to encourage additional sales purchases.
Displayed merchandise by arranging in appealing ways to boost sales.
Built customer loyalty and retention by delivering excellent shopping experiences.
Developed strong rapport with customers and created positive impression of business.
Provided exceptional services and pleasant shopping experiences to retail customers.
Created inviting environment for customers by maintaining store organization and cleanliness.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Prioritized helping customers over completing other routine tasks in store.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Supported loss prevention goals by monitoring shopper behavior.
Processed accurate credit, debit, check and cash sales transactions.
Tracked down hard-to-find merchandise at diverse locations.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in 10%.
Increased business sales utilizing Product Knowledge and Service knowledge.
Discussed products and warranties with customers, outlined restrictions and educated on policies.