David Saint Vil
Santo Domingo
Summary
Enthusiastic about expanding knowledge and expertise in new fields, actively seeking opportunities to acquire new skills and make meaningful contributions to team success. Sales professional with a tenacious and focused mentality, successfully expanding territories and achieving remarkable results. Strong negotiation skills and ability to solve complex problems, consistently delivering outstanding outcomes.
Detail-oriented team player with exceptional organizational abilities, excelling in handling multiple projects simultaneously while maintaining a high level of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Verizon SPA Customer Service
Verizon (Teleperformance - Dominican Republic)
11.2022 - 08.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Sales Representative & Appointment Setter
Partnership RE (Remote)
02.2021 - 05.2022
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Enhanced sales strategies to increase profitability and develop organizational pipeline.
- Set appointments with salespeople and potential customers.
- Answered phone calls and answered questions from potential customers.
- Entered daily data in computer systems and documented office activities.
- Acted as first point of contact and set appointments for prospective clients.
Imaging Support Specialist & Patient Appt. Setter
CCD / Radnet
08.2017 - 01.2021
- Educated patients on procedures, answering questions and alleviating concerns.
- Submitted and kept detailed patient records.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked flexible hours; night, weekend, and holiday shifts.
Customer Service Representative (Travel Agent)
Veltrex Del Cibao
01.2016 - 06.2017
- Responded to customer's questions, issues and complaints and find appropriate solutions when needed.
- Arranged travel accommodations for groups, couples, executives and special need clients
- Asked open-ended questions to better ascertain client needs and determine best international travel's offerings.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Sales Representative & Retention
ECCO - Comcast / Xfinity
02.2014 - 10.2016
- Increased monthly sales goals by offering advice on purchases and promoting additional products.
- Understood and aligned to the demand of a changing, fast-paced work environment.
- Understood customer needs to better retain and upsell if possible.
Education
in Progress - Electrical, Electronics And Communications Engineering
UTESA
2016
Certificate - Time Management
INFOTEP
05.2018
High School Diploma -
PSCSM
2009
Skills
- Self-Motivation and Perseverance
- Positive Attitude and Energetic
- Teamwork and Collaboration
- Attention to Detail
- Persuasive Techniques
- Active Listening
- Fast learning
- Organization
- Patient and Empathetic
- Confidence
- Calm and Professional Under Pressure
- Adaptability
Certification
- Patient Care Training - Jan 2018
- Time Management - May 2018
- Certified Top Performer - December 2019
Languages
English, Creole
Native language
Spanish, French
Proficient
C2
Timeline
Verizon SPA Customer Service
Verizon (Teleperformance - Dominican Republic)
11.2022 - 08.2024
Sales Representative & Appointment Setter
Partnership RE (Remote)
02.2021 - 05.2022
Imaging Support Specialist & Patient Appt. Setter
CCD / Radnet
08.2017 - 01.2021
Customer Service Representative (Travel Agent)
Veltrex Del Cibao
01.2016 - 06.2017
Sales Representative & Retention
ECCO - Comcast / Xfinity
02.2014 - 10.2016
in Progress - Electrical, Electronics And Communications Engineering
UTESA
Certificate - Time Management
INFOTEP
High School Diploma -
PSCSM
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