Dary Angel Reyes
Higuey,La Altagracia
Summary
Dynamic business owner skilled in operations management and sales strategy. Streamlined business processes to enhance profitability while delivering exceptional customer experiences. Engaged effectively with clients to resolve issues, driving sustained growth and improving operational efficiency.
Overview
10
10
years of professional experience
Work History
Business Owner/Operator
Self
03.2021 - Current
- Developed and implemented sales and marketing strategies that supported revenue growth and aligned with business objectives.
- Streamlined end-to-end business processes, enhancing proficiency and profitability.
- Managed business budget planning, administration, accounting, purchasing, and bi-weekly payroll to ensure financial stability.
- Consulted with customers to assess needs and propose optimal solutions.
- Acted as primary point-of-contact with suppliers and contractors to manage inventory expectations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Maintained organization of building areas and equipment to ensure operational efficiency.
- Employed prompt decision-making and in-depth research to resolve issues.
Passenger Service Agent
Servair
Higuey, Punta Cana
03.2024 - 11.2025
- Assisted passengers with check-in procedures and boarding process
- Coordinated with airline staff to resolve passenger inquiries, enhancing overall customer satisfaction
- Implemented safety protocols during passenger interactions, ensuring compliance with airport regulations
- Collaborated with team members to streamline processes, supporting smoother operational workflows
Customer Relations and Hospitality
Privilege Club
Higuey, Punta Cana
11.2017 - 11.2023
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Strengthened customer relationships by listening to customer concerns.
- Responded to customer requests for products, services, and company information in a timely manner.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Inventory Supervisor
Chemas Brother
09.2016 - 11.2017
- Led and supervised employees across multiple locations to ensure consistent operational standards.
- Supervised team of helpers, laborers and material movers to complete tasks efficiently and meet project deadlines.
- Assigned tasks to team members to complete within designated time frames.
- Monitored completeness, accuracy and compliance during inventory transactions.
- Reviewed and monitored inbound inventory for accuracy and compliance with established protocols.
- Evaluated team performance and provided feedback on areas requiring improvement.
Education
No Degree - English
Ginny's English Laboratory
Higuey03-2020
High School Diploma -
Liceo Geraldo Jansen
Higuey06-2015
Skills
- B2B sales
- Sales strategy development
- Customer management
- Business Planning and Strategy
- Microsoft Office 365
- Business communication
- Approachable and Outgoing
Languages
- Spanish
- English
Timeline
Passenger Service Agent
Servair
03.2024 - 11.2025
Business Owner/Operator
Self
03.2021 - Current
Customer Relations and Hospitality
Privilege Club
11.2017 - 11.2023
Inventory Supervisor
Chemas Brother
09.2016 - 11.2017
No Degree - English
Ginny's English Laboratory
High School Diploma -
Liceo Geraldo Jansen