Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Supervisor of Operations
Trueshore
Santo Domingo, Distrito Nacional
05.2022 - Current
Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
IT Specialist
Lanceros SRL
Santo Domingo, Nacional
01.2021 - 01.2022
Configured hardware, devices, and software to set up work stations for employees.
Managed hardware and software inventory, ensuring timely updates and replacements as needed.
Monitored systems in operation and quickly troubleshot errors.
Patched software and installed new versions to eliminate security problems and protect data.