Summary
Overview
Work History
Education
Skills
Timeline
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DARCY MCCARTHY

London,Canada

Summary

With years of Sales, and Service experience, I am currently seeking new opportunities that have the potential for future growth with a possibility of a long-term career.

Overview

15
15
years of professional experience

Work History

Automotive Enthusiast Advisor III

Hagerty Insurance Canada
12.2022 - Current
  • Managed inbound calls from existing and potential customers regarding classic and collector cars.
  • Wrote new business following strict guidelines to minimize risk exposure.
  • Consistently exceeded performance metrics while maintaining high-quality standards for customer service.
  • Collaborated with underwriting and billing teams to enhance operational efficiency.
  • Executed multiple outbound lead generation projects to support service initiatives.
  • Attended numerous car shows to engage directly with clients and foster relationships.

Insurance Broker: Farm and Personal Lines

RJ Morris Insurance and Consulting
05.2022 - 12.2022
  • Managed and sold agricultural insurance policies across South Western Ontario.
  • Led small team focused on farm insurance operations.
  • Conducted frequent travel for site inspections, quotes, and client meetings.
  • Implemented custom application system to streamline data entry for general farm applications.
  • Automated transfer of information to proprietary forms, reducing processing time for new business.

Sales Associate

Leon's Furniture
02.2020 - 03.2022
  • Achieved over $1.2 million in sales during second year, ranking among top three associates for 2021.
  • Selected as one of four sales associates to operate during second and third lockdowns.
  • Trained and coached new associates on POS system and company regulations.
  • Specialized in commission-based sales of furniture and appliances.

FOH Manager

765 Old East Bar and Grill, The Grinning Gator
08.2015 - 03.2022
  • Transitioned from bartender to management while working full-time during college.
  • Managed business operations, including supply management, auditing, and staff training.
  • Oversaw maintenance of computer hardware/software, dishwashers, draught/soda lines, and kitchen equipment.
  • Achieved 40 percent sales increase in first year of management compared to previous year.

Lead Server/Bartender

The London Convention Centre
08.2010 - 10.2015
  • Led rotating teams for diverse events tailored to customer requirements.
  • Reviewed and executed contracts to fulfill customer specifications.
  • Adapted to various shifts to support a wide range of events.
  • Frequently designated to serve VIP clients, including the Mayor, political parties, and celebrities.

Education

Fashion Design -

Fanshawe College School of Design
05-2017

Skills

  • Customer service excellence
  • Risk assessment and management
  • Policy writing and improvement
  • Client relationship management
  • Sales strategy development
  • Data entry accuracy
  • Analytical thinking skills
  • Team collaboration techniques
  • Operational efficiency optimization
  • Conflict mediation strategies
  • Problem-solving skills
  • Training and mentoring programs
  • Public speaking proficiency
  • Performance tracking and evaluation

Timeline

Automotive Enthusiast Advisor III

Hagerty Insurance Canada
12.2022 - Current

Insurance Broker: Farm and Personal Lines

RJ Morris Insurance and Consulting
05.2022 - 12.2022

Sales Associate

Leon's Furniture
02.2020 - 03.2022

FOH Manager

765 Old East Bar and Grill, The Grinning Gator
08.2015 - 03.2022

Lead Server/Bartender

The London Convention Centre
08.2010 - 10.2015

Fashion Design -

Fanshawe College School of Design

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DARCY MCCARTHY