Daniel Elias Tapia Guribe
Dominican Republic
Summary
Highly motivated and adaptable professional seeking to join a growth-oriented company. Dedicated to contributing effective ideas for organizational development. Proven ability to learn quickly, adapt to new situations, and apply knowledge for continuous improvement. Experienced in customer service, sales support, and technical troubleshooting.
Overview
4
4
years of professional experience
Work history
Sales & Customer Service Representative
SOLUCIONES SEGUROS
Nagua, Provincia Maria Trinidad Sanchez
08.2023 - 08.2025
- Utilised knowledge of company products and services for increased sales.
- Managed daily sales operations to achieve business objectives.
- Collaborated with the team to meet monthly sales targets.
General Technical Support
SEVEN COMPUTER
Nagua, Provincia Maria Trinidad Sanchez
01.2022 - 12.2022
- Carried out day-to-day duties accurately and efficiently.
- Supported team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving issues.
Education
Bachelor of Science - Software Engineering
Universidad Abierta Para Adultos (UAPA)
Nagua, Provincia Maria Trinidad Sanchez 01.2025 -
Diploma of Higher Education - English Conversation
GLOBALANCE
Nagua, Provincia Maria Trinidad Sanchez 04.2022 - 07.2022
Certificate of Higher Education - Human Resources & Labor Relations
HUMAN RESOURCES MANAGEMENT
Santiago de los Caballeros, Provincia de Santiago 10.2023 - 12.2023
Skills
- Technical specifications interpretation
- Empathy in customer interactions
- Client engagement
- Strategic selling
Languages
Spanish
Native
English
Upper intermediate
Timeline
Bachelor of Science - Software Engineering
Universidad Abierta Para Adultos (UAPA)
01.2025 -
Certificate of Higher Education - Human Resources & Labor Relations
HUMAN RESOURCES MANAGEMENT
10.2023 - 12.2023
Sales & Customer Service Representative
SOLUCIONES SEGUROS
08.2023 - 08.2025
Diploma of Higher Education - English Conversation
GLOBALANCE
04.2022 - 07.2022
General Technical Support
SEVEN COMPUTER
01.2022 - 12.2022