Daniela Monsanto
Santo Domingo,Dominican Republic
Summary
People Experience & Administration professional with extensive experience in BPO environments and startup companies, specializing in talent acquisition and employee relations. Proficient in utilizing recruitment software and communication strategies to optimize hiring processes. Demonstrated success in resolving disputes and managing benefits administration, contributing to a positive workplace culture, and legal compliance.
Overview
9
9
years of professional experience
Work History
HR Coordinator & Head of Talent Acquisition
Flash Parking
Austin , Texas
07.2021 - Current
- Maintained employee files to ensure compliance with legal requirements.
- Updated HR database with accurate employee records and organized directories.
- Handled confidential information with discretion and sensitivity.
- Coordinated benefits administration and managed leave of absence requests.
- Facilitated dispute resolution between employees and management.
- Advised managers on disciplinary actions based on policy adherence.
- Prepared termination documents, including exit interviews and severance packages.
- Developed robust recruitment strategies to attract top talent.
Recruitment & Human Development Analyst
Newtech - Software Company
01.2019 - 07.2021
- Collaborated with HR managers and executives on recruitment initiatives.
- Developed strong relationships with hiring managers to align needs and expectations.
- Guided internal teams on talent acquisition best practices and strategies.
- Drafted precise job postings outlining roles and responsibilities for open positions.
- Coordinated interview schedules between hiring managers and candidates throughout recruitment process.
- Screened resumes and conducted initial interviews via phone or video calls.
- Analyzed market trends to identify improvements in hiring processes.
- Maintained compliance with EEO regulations during recruitment activities.
HR Assistant
Acquire BPO
Santo Domingo
08.2016 - 12.2018
- Coordinated company events, enhancing employee engagement and collaboration.
- Posted job announcements, pre-screened applicants for open positions, and conducted candidate interviews.
- Compiled HR metrics reports, analyzing turnover rates and hiring costs for strategic insights.
- Reviewed payroll actions, ensuring compliance with company policy and regulations.
- Scheduled appointments and meetings to address personnel issues effectively.
- Enforced HR policies while advising employees on labor regulations and procedures.
- Initialized background checks for prospective hires to ensure organizational fit.
- Managed confidential employee information with integrity and discretion.
Education
Clinical Psychology -
UNPHU
Skills
- Employee relations and benefits administration
- Talent acquisition and recruitment strategies
- Effective communication skills
- Project planning and onboarding coordination
- Compensation structuring and benefits programs
- Recruitment life cycle management
- Exit interviews and feedback collection
- Lever, Greenhouse, BambooHR, and ADP Expertise
- Background with Startups companies
- Trello, Workday, and Calendly management
Languages
Spanish
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
HR Coordinator & Head of Talent Acquisition
Flash Parking
07.2021 - Current
Recruitment & Human Development Analyst
Newtech - Software Company
01.2019 - 07.2021
HR Assistant
Acquire BPO
08.2016 - 12.2018
Clinical Psychology -
UNPHU