Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniel Pache Guerrero

La Romana,01

Summary

  • Experienced hospitality professional with a strong background in personalized luxury service, guest satisfaction, and seamless operations. Highly adaptable, motivated, and skilled in conflict resolution, multitasking, and working independently in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Concierge

Hilton La romana
Bayahibe, La Romana
11.2024 - Current
  • Resolved guest inquiries and issues promptly, ensuring high levels of satisfaction.
  • Answered multi-line telephone and email inquiries with professionalism and courtesy.
  • Managed concierge desk operations, maintaining organization and sufficient supplies.

Concierge

Casa De Campo resorts & villas
La Romana, La Romana
06.2023 - 03.2024
  • As a vip villa concierge I managed guest check-ins, personal follow-up during th stay and check-outs, ensuring a memorable and luxury experience.
  • Coordinated reservations at restaurants, tour and activities, and special events.
  • Highly trained in Forbes Travel Guide and Fine Hotels & Resorts standards through daily service excellence training and role-plays.

Butler

Luxury Bahia Principe Bouganville
La Romana, La Romana
11.2021 - 08.2023
  • Greeted guests upon arrival and escorted them to rooms after providing hotel information.
  • Managed reservations for spa treatments, dining, golf tee times, and transportation.
  • Coordinated special celebrations by arranging room decorations and personalized amenities.

Education

Bachelor of Hospitality And Tourism Management -

UFHEC
La Romana
04-2025

Diploma in Marketing Management For Hotel Accommodations -

Asuntos Digitales.
Santo Domingo
11-2024

High School (Technician in Tourism and Hotel Services) -

Polytechnic Liliam Bayona
La Romana
07-2020

Skills

  • Guest relations
  • Attention to detail
  • Conflict resolution
  • Multitasking and organization
  • Team collaboration
  • Communication skills

Languages

Spanish
First Language
English
Advanced (C1)
C1
French
Beginner (A1)
A1
Italian
Elementary (A2)
A2

Timeline

Concierge

Hilton La romana
11.2024 - Current

Concierge

Casa De Campo resorts & villas
06.2023 - 03.2024

Butler

Luxury Bahia Principe Bouganville
11.2021 - 08.2023

Bachelor of Hospitality And Tourism Management -

UFHEC

Diploma in Marketing Management For Hotel Accommodations -

Asuntos Digitales.

High School (Technician in Tourism and Hotel Services) -

Polytechnic Liliam Bayona

Similar Profiles

CREATE PROFILE
Daniel Pache Guerrero