CRISTY LEONARDA MARTE SANTANA
Santo Domingo
Summary
Professional assistant with experience in managing executive schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and trusted for efficiency. Skills include calendar management, travel arrangements, and effective communication. Known for organizational skills and proactive problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Apart-Hotel Administrator
Ilios Oceanfront
02.2024 - 04.2025
- Provided comprehensive support in administrative tasks and daily office management, ensuring smooth operational performance.
- Organized and maintained documentation, prepared reports, and followed up on administrative processes.
- Delivered direct customer service and public assistance, offering professional guidance both in person and by phone.
- Oversaw and recorded income and expenses, assisting in basic financial administration.
- Supported Human Resources processes, including attendance tracking, interview coordination, and personnel file management.
- Supervised the upkeep and organization of common and client-facing areas, promoting a productive and efficient work environment.
Personal assistant
EhShawnee Team
09.2023 - 01.2024
- Provided comprehensive administrative support on both personal and professional levels, including calendar management, meeting coordination, travel arrangements, and event planning.
- Handled confidential documents, correspondence, and sensitive matters with discretion and professionalism.
- Served as a liaison between the assisted individual and third parties (clients, vendors, strategic partners), ensuring clear and effective communication.
- Oversaw daily administrative tasks and managed minor projects, enhancing operational efficiency.
- Implemented digital and physical organizational systems, optimizing workflow and reducing time spent on repetitive tasks.
Tech Support
Visionary Solutions Inc
05.2023 - 09.2023
- Provided technical support to internal and external users, resolving software, hardware, and connectivity issues with a focus on efficiency and customer satisfaction.
- Coordinated ticket management and process documentation, ensuring clear and timely communication between technical and non-technical teams.
- Maintained strict organization of maintenance schedules and updates, effectively prioritizing tasks under pressure.
- Developed interpersonal skills by interacting with various departments and hierarchical levels, strengthening effective communication and conflict resolution.
Radiology Department Intern
Clinica Corazones Unidos
06.2021 - 01.2023
- Coordinated appointments and assisted in managing the daily schedule of the radiology department, applying strong organizational and time management skills.
- Supported the preparation and filing of medical reports, ensuring confidentiality and maintaining orderly documentation.
- Provided patient care and front desk reception, offering guidance with empathy and professionalism both in person and over the phone.
Education
Student - Bachelor’s Degree in Medical Imaging
Universidad Autónoma De Santo Domingo (UASD)
Alma Máter Avenue, University City, Sto. Dog01-2026
General Radiology Technician - Medical Imaging
INSIMED
C. José Desiderio Valverde Esq, Santo Domingo01-2021
English Immersion Program - Languages
Universidad APEC - UNAPEC
Ave. Máximo Gómez 72, Santo Domingo 01-2018
Skills
- Time Management and Organization (Asana, Google Calendar, Notion)
- Effective Communication
- Discretion and Confidentiality
- Proactivity and Problem Solving
- Proficient in the use of technological tools, including both software and hardware components
- Flexibility and Adaptability
Languages
Español
Idioma nativo
Inglés
Intermedio
B1
Personal Information
Certification
- Certification as General Radiology Technician
- Certificate of Participation in the Career Accelerator with Power BI Event
- Certificate of Participation in the Excel in Practice Week Event
Timeline
Apart-Hotel Administrator
Ilios Oceanfront
02.2024 - 04.2025
Personal assistant
EhShawnee Team
09.2023 - 01.2024
Tech Support
Visionary Solutions Inc
05.2023 - 09.2023
Radiology Department Intern
Clinica Corazones Unidos
06.2021 - 01.2023
Student - Bachelor’s Degree in Medical Imaging
Universidad Autónoma De Santo Domingo (UASD)
General Radiology Technician - Medical Imaging
INSIMED
English Immersion Program - Languages
Universidad APEC - UNAPEC
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